I have a 2012 F450 that is my main work vehicle. I had broken the high beam whifter on the steering column earlier in the day and called the dealership to see if I could possibly get the truck in to have it repaired.... the high beams would not turn off - even in the off position. They had me bring it in within the hour and had me on the road again by later that afternoon.
I appreciate the swift and courteous response to the needs of a customer and how they bend over backward to accomodate to the best of their ability. kudos to the service department!!!
2014 Jeep Cherokee Trailhawk Review
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
Bruce Wike and I are on a journey. A car buying journey. Bruce has provided, information and help, that is above and beyond what I have gotten else where. We are still trying to narrow down to a vehicle that is the perfect fit for me. It is taking a while. And Bruce is most patient. He answers all my questions in a timely manner. Bruce does not push. Or hurry. He respects me as a customer. And he respects my needs. What a blessing it is not to be forced or aggravated by a sales person. I have not bought, yet. However, I am getting closer to deciding. Thank-you Bruce for your help.
2016 Jeep Cherokee Latitude Review
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
Had an oil change and also bought 4 new tires. Service dept was very friendly and worked on getting the tires in the next day so I could get them put on while getting my oil change. Always have had good service at Marshall Ford, from buying my vehicle there to service after the sale. Good job!
2015 Jeep Cherokee Latitude Review
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
Outstanding Customer service... Outstanding Vehicle Sale Price... Outstanding Free Vehicle delivery... Purchased a new Dodge Dart on a Monday, over the phone... Vehicle delivered on Tuesday... that easy...
2016 Jeep Cherokee Trailhawk Review
Best vehicle ever!
by Beth@1955 from Trenton, NJ
April 27, 2019
Met all of our wants and needs, beautifully maintained, clean as a whistle. Has all the bells and whistles I never thought I wanted! Comfort, value and reliability.
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
Larry Lohr was an excellent representative for your company. He was friendly to me when I first came in and he kept me informed of the diagnosis, progress, and completion of my vehicle. I appreciate him. I will bring my vehicle back to Gorman McCracken and will rely on Larry for exceptional customer service!! My mechanic was Jorge. He did a great job; no issues with the vehicle since he repaired the wiring. I prefer the same individuals to service my car; so please keep these employees happy, so I can be happy. Todd, the service manager was attentive when I first introduced myself and my vehicle - I'm very particular about who works on my car and I 'checked out' Gorman McCracken for suitability to my needs. I dealt with 3 cashier's over a 2 day period - they were very friendly.
2017 Jeep Cherokee Limited Review
Most Reliable car I have ever had
by Cecil M from St.louis Mo
April 30, 2019
Great car, but i think i need a truck.Its very reliable no matter what the weather is like.Being in saint louis it has got me through a little bit of everything .
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