This was the easiest car buying experience in my life. I live in Beebe, and work in Little Rock, so we did everything by text and email. Alexis was great to work with, they had me approved for financing, but I ended up getting a better rate through USAA, so I was pre approved. It might have taken an hour total to do the paperwork, and the only reason it took an hour is because I didnt have the paperwork faxed there before I got there.
I got a great price on the car and they worked my deal to make sure I could get a loan. I was upside down ont my trade, and they took a hit on their asking price to make the deal work. Alexis was easy to work with, and did a great job of making it all come together.
I will buy all of my cars through them from now on.
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
By far the best experience I have ever had at a car dealership. The quality of the work and the helpfulness of service department by far the best I have had. A special thanks to Chris the service adviser for being more than helpful. Rating them from one to ten I give them a eleven
So happy to have what I want
by QueenWorth from Columbus, OH
January 4, 2019
I've finally gotten a vehicle that I deserve and want. I love the ride and the braking: deer ran in front of me during my test drive. I'm a Jeep kind of girl so this is a dream come true.
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
Really nice and comfortable
by Bwgntexas from Elgin Tx
December 27, 2018
This car is very comfortable and easy to drive. Holds the road almost effortlessly and a joy to drive every time. Very little road noise and the inside seems to wrap around you making all controls easy and accessible
FAST, Friendly Service!
Concern for automobile owner safety with repair recommendations!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
This dealership is the best! The sales people are knowledgeable and will go out of their way to see that your needs are met. There is no pressure. They will do whatever it takes to see that you are given the best deal possible and are there even after the sale. Everyone is so friendly. You will be happy to deal with this dealership.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
This was the best experiece i have ever had PERIOD buying anything in my life! Alexis was so nice up front about all details! I will defenitly do all of my future car buying here at smart ford with Alexis Guyse!!!!!!!!!!! And anybody i know i will defenitly refere them to alexis at smart ford my favorite car sellswoman!!!!! Thanks
New Purchase on Sat the 15th
by Steel1 from Long Branch, NJ.
December 17, 2018
Jeep impressed over the other SUVs I drove including the Equinox, CRV, Rogue, and CX 5.
Between the cabin comport, power, and feel it was an easy choice.
Salesperson needs more knowledge on vechical hes trying to sell.
Love this zippy crossover!
by DemandingTess from Suffolk, VA
December 7, 2018
We actually replaced a minivan with this vehicle. While it certainly isn't as large as a minivan, it offers upgrades that our previous vehicle did not. Such as rear back-up camera, bluetooth and mobile hotspot, and better fuel efficiency. It's attractive and sporty looking and comparable to the Honda CRV or similar sized vehicles.
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