I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
I recently purchased a used Jeep Grand Cherokee from Ladd-Hanford. I worked exclusively with Scott Keath who did an excellent job. No pressure sales technique, professional, and willing to go the extra mile. If a deal is feasible he will work to make it happen. I inspected the vehicle and realized that some LED bulbs were burnt out on the daytime running lights. You cannot just cut the headlamp assembly open and remove the defective bulbs and re-solder new bulbs; an entire new headlamp assembly must be installed. The HID headlamp assembly costs around $1,000 for the part if you were to fix it yourself. Scott offered to replace the entire assembly at no cost to me. That is professional service. I will be back for future vehicle purchases.
So glad I selected Ladd-Hanford to replace my dying car. Ben Winters was the best kind of sales consultant; he listened to my unusual requirements carefully, was patient showing me the technical aspects of the vehicle, and went out of his way to ensure my satisfaction with the Mazda CX3 selected. I recommend Ben to anyone who needs a consultant... not a salesman. (And I LOVE the vehicle!)
Everybody at Ladd - Hanford goes the extra mile to make the Buying, Selling & Repair of your vehicle Pleasurable----- Shout-out to Gary Deibert, Phil Carrino, Bill Wentzel, Dan Albright, Haley Blouch----- who all go that Extra Mile to make sure everything is Perfect!!!
I had a great buying experience at Ladd Hanford with Josh Streiff. He was very kind, patient and professional. I had visited 4 other dealerships after my first visit here and came back because of Josh and the car I wanted. He was very helpful and did not push me for a decision. I respect that and am very happy with my purchase. I will definitely recommend Ladd Hanford and, particularly Josh, to anyone looking for a car. I will return when I need another car.
I had my '15 Ford Taurus in for it's first checkup
by John Shvetz from LANSDALE, PA
October 9, 2017
Was traveleing back from western PA and was 50 miles away when I realized that I needed to have oil changed. So on a lark, I called at 12 noon on a Tuesday afternoon and they were able to schedule me for 2:15 PM. As it turned out, I ended up getting there around 1:15 PM and they took me right away - so no waiting. Also, they advised me that my inspection was due in 2 months and that I may want to have it done. So I did. I checked N/A for QUALITY OF REPAIRS because all I did was an oil change and inspections, so I can't comment on any REAL repair work. However, all together, the service took MAYBE 2 hrs, but they offered me drinks and the waiting area was air conditioned, so it went by quickly. Would definitely recommend.....John Shvetz. Shvetz Insurance Agency.
Buying a new vehicle is easy, with a large selection of things to look at while buying used a bit more of a hassle because they churn through so many thing so quickly and don't store all of them on-site, but regardless sales staff is very nice and do try to help you find something that fits your needs, going beyond what others will do. Once you buy, they offer inspections and oil change "freebies" along the way so you are encouraged to return for service. You should, the service staff is very friendly and helpful and efficient in getting things fixed and properly for a fair price.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.