After getting rear ended I lost all hope. My truck was totaled. I had no idea where to even begin. After looking around at a few dealerships, and not being happy with any of the deals other dealerships were offering I reached out to some of my coworkers/friends. Luckily one of my friends told me about Krystal, and how good of a deal she got. About how they actually worked with her for a price she wanted. So I decided to check online to see what they had. Of course this all black ram caught my eyes so I requested more information on it. Brian got back to me right after I put in the request. When I got to the dealership the truck was all ready to go for me to test drive. After I drove it I realized how much I liked it and had to have it. I was concerned about my credit only being 24, but he worked with me and gave me such a good deal. Along with Jared in finance. You guys did absolutely amazing. I am so pleased with my expirence here. Being an hour away I never would of thought to look at this dealership especially being in such a small town. So happy I did though. i will 100% recommend to other friends/ coworkers/ anyone looking for a vehicle!
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
Chris, our salesman, was the nicest most down to earth salesman I???ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.
A great vehicle for our family of 4!
by New Jeep Owner from Danville, IL
April 22, 2019
I love the interior and exterior of my Jeep! The size is perfect for what I need. Plenty of space for my 2 children and groceries or camping gear in the back. I just wish it was better on gas.
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
December 3, 2018
4.9 (784 reviews)
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
by Jaynee from Bothell, WA
April 19, 2019
I like my Jeep Cherokee Laredo, but I wish I could afford another less practical model, I would get the Renegade with all the extra features.
I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!
Love this car.
by SUV. Jeep from Shakopee
April 10, 2019
This car fits me so well. Everything in in a logical place & is easy to use. They thought everything out when they designed this suv.
by Christian Jungle Green Renegade from Coventry, RI
November 6, 2018
5 (2 reviews)
I was so pleased with my entire experience. From the initial request for information about my new car to actually purchasing it, this was a great car buying experience. Friendly sales associates who genuinely care about getting you in a great car.
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
Will and his team do a wonderful job, I have bought five vehicles from Will over the years and have never been dissapointed with the sales or the service afterwards.
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
Found a vehicle that was useful and good looking with low mileage for a good price. This one fulfilled my needs for now. I hope I can save on gas now.
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