I bought my 2015 Jeep Grand Cherokee Limited from my local dealership. Recently I caught them NOT doing the servicing I was paying for. I decided to give them one last chance, so I brought my Jeep into them for my required service. They quickly informed me of the following: They told me that I needed servicing on my front & rear differentials; a new cabin air filter and fuel injector cleaning. They quoted me $800.00 for all the work. I declined to have them do any of their quoted repairs...and I agreed to pay them for the $39.00 oil change that they had already done. My next phone call was to L&M Motors. Jimmy Cain the Service Mgr. was very understanding and offered to check out my concerns, and my extended warranty. This morning, I had L&M Motors go over all the repairs my former dealership had told me I needed. L&M took my Jeep in right away, and within an hour...their mechanics checked my front & rear differentials, my cabin air filter and told me ALL were NOT in need of any servicing, and no issues were found on a general inspection. There wasn't even a charge to check & inspect these items ! Where Do You Think I'm Taking My 2015 Jeep Grand Cherokee Limited to for Service & Repairs from NOW ON !!!
I had a stellar experience with this dealer. Marshall was endlessly patient and knowledgeable in dealing with my questions, credit application and test drive appointment. He even met me on his day off to make the appointment because it was the only day I could come in from out of town. I hesitated to travel so far to buy a car but knew the dealership from its years of reputation in my old neighborhood and the quality of cars they sell, so I decided to trust the salesman and come over a hundred miles to see the car. The appointment was straightforward with no pressure or games whatsoever. The car I came to see was immediately available and was immaculate and solid as a rock. Tom Leis definitely knows how to get a car ready to sell. I am over the moon with my purchase and confident that if I had a problem these guys would stand behind their product. Give them a try, you won't be sorry!
Andy and Steve was awesome. Andy was extremely helpful in finding my daughter a car that would be good for her and her kids. We ran into trouble with car right after buying by no cause of Rock Bottom but they was there to help us out anyway. Very thankful to you both!!
I had a flat in my Dodge Ram 1500 on the way to Missouri from NH. On a Saturday I tried a couple of places to either get it repaired or replaced, they were either closed, there would be a 3 hour wait(WalMart), or they didn???t have the tire in stock, (WalMart again). I decided to check local dealerships and found Woodys, so glad I did. Derby I and his staff were wonderful, forgoing above and beyond. Deryck even went to another location to make sure my new tire had white letttering. I am a Police Chief with 37 employees, and customer service is one of my greatest demands. I have a saying, ???hire for attitude, train for success???. I certainly saw that with Deryck and his crew. Thanks Deryck!!!
I am usually skeptical about small used car lots but I went in to see a used AudiTT. The saleswoman was very friendly and wasn’t dismissive about my financial circumstances. She and the owner tried to get me financing but it didn’t work out for my budget. The owner is a really nice guy and gave me advice on how to help my credit score so that I can get a car in the future and he talked from his own personal experience. Very nice people!
Great service! Good price!! Peter made the car buying process very easy. We will be back to do business again.
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