My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
This was my first time buying a car through a dealership and it was a very pleasant and successful experience! Ryan W helped me get a loan and worked for a payment plan that would fit me perfectly. Definitely a very personable staff. Oh, and i love my car !!
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 3, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Staff was helpful, and really pleasent! Went in not sure what to expect after dealing with some ‘major’ car dealers in the area. They asked me what I wanted to put down and what I wanted to pay, and boom! Drove away that day!
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
Scheduled appointment with Cole and he had vehicle waiting when I got there. Saw one other vehicle that I also liked and was able to see that as well. I was not familiar with area so Cole came along for test drives. Did a great job pointing out features of vehicles. Came very close to deal but his manager wasn’t willing to take care of rusted out struts on tailgate so I ended up buying vehicle elsewhere. Cole did everything right, just couldn’t close $50 customer satisfaction gap.
They get you in and out fast with the paperwork. So make sure you take the time to read everything in the contract, I didnt. They told me my payment amount and that I would receive the undercoating/rust protection. What they didn't bother to tell me was that my last payment on the loan would be just over 13k. The salesmans answer to this was just trade it in before that time. And then what? It doesn't just go away. Then they didnt even bother to tell me that the bank would only finance the amount for the truck plus the warranty, so the rust protection got omitted. I didn't find out until I was calling to ask when it was going to happen. After I spoke to them about that I sat down and read everything. Yes way late, I know. So do yourself a favor if you go there and dont let them rush you out the door with a new car/truck.
Hats off to Bobby McMullen and Vissan Nissan for the great turn around in getting my vehicle. I love it very much. Been doing business with Bobby and Vission Nissan for years. Great customer service. Bobby looked out for the way I travel and its a smooth ride and handles the road very well! You all especially Bobby Mcmullen will always get business. I will refer anyone I know looking for a new /used vehicle to VISSAN NISSAN.
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