This is the 3rd Jeep I have bought from Champion and they are the best. After being hit by a lady that ran a red light and rolled my Jeep Patriot that I walked away without a scratch the sales staff and finance dept went above and beyond and helped me find my replacement. Great Job too all the staff
I went into Champion to buy a new Jeep. While I am always on guard when I car shop, this time it was a completely different experience. I was greeted by Loren and from the start, was at ease with him. He told me that it was important that we found the right car and had fun doing that. He was right, it was fun and I did find the car I wanted. Everybody made sure that I was taken care of and I felt that they really appreciated me purchasing my car from them. Thank you Loren for a great experience, Todd and Eric. I will be back again.
My wife and I went into Champion Chrysler Jeep to look at and gather information about the Jeep Grand Cherokee. Loren was the salesperson that waited on us and we were so fortunate. He didn't act like a salesperson but more of a friend who wanted to help us make an informed decision. It really helped when he told us that he not only owned a Grand Cherokee but it was his third one. We drove the Grand Cherokee and what really sold us was that he found a model that suited us. The model we came into see, that we thought was the right one, wasn't what we bought. Loren showed us a model that saved us several thousand dollars and still had the equipment we needed. That is what we call service and looking out for us. Thank you, Loren, for making this the most enjoyable experience ever! To the Champion management, you have a gem of a salesperson.
Champion Chrysler's service department is making an excellent attempt to provide a better customer service experience. It IS noticeable compared to other dealer experiences I have had over the past 40 years.
Keep up the good work. Many dealers don't realize how important after-sales treatment is for future purchases. Champion is getting it right.
We went looking for a Malibu hybrid and Shaheen had four of them which is hard to believe because they're hard to find. We found one that we really like and they worked with us for a great price. In doing so they had to to stay two hours past closing on a Saturday and it seemed that everybody involved was happy to do so. We drove the car home that night and have been truly happy with the car. Besides where can you go and get helped buy a rockstar! Thank you Richie.
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