I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.
Marion Spencer helped me, she was very nice and knowledge about the cars.she showed me several Rogues before I found the one I wanted. She knew it was my first time buying a car and had patience with me and no pressure to buy a car! It was a great experience! Kudos to her! I love my new car! And when I come back I'll ask for her!
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Nicole took care of me. It was fast and easy really the only thing I had to do was test drive and sign papers once I arrived. We all know getting a car whether new or used can be a very long process. Driver???s Select made it easy to apply online, and not to mention the huge lot selection of cars! I found my car on their website and went from there. I have already recommended two other people here, one being my brother who also worked with Nicole to purchase his car. This all happened in two days! I HIGHLY recommend Driver??? Select and my girl Nicole who hooked me up!!
I give this rating 5 stars because as soon as I arrived the front desk guy greeted me and told he'll have someone right over to help me. Within a few minutes a sell's rep "Marcelo Palomo" came over to help me. What I loved about this was that he never pressured me at anytime he showed me the car I wanted and gave me other options to choose from he even help me with the financial question, I love that I was about to negotiate the price which gave me the confidence I need to buy the car. Thanks at for everything especially my sells guy Marcelo Palomo.
Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Great experience with a knowledgeable team. Charles McCormick was very professional and knowledgeable. He was able to answer any questions I had during the car buying experience. Charles help me through the financing portion and offered me a great rate. I will definitely recommend Charles and drivesselect to my friends and family. Thank you DriversSelect🙂
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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