I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tirelessly to make sure I got the best deal possible. Marcus and Jason also helped out and I am truly grateful. This dealership definitely exceeded my expectations.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
We returned our leased 2015 Jeep and re-leased a new 2018 Jeep. The dealership was very accommodating - met our price parameters, absorbed remaining payments, examined the vehicle for any damages, and took possession for transfer back to Fusion Financial Group.. The lease company came back to us (over nine months later) and demanded over $2k for excessive damages.. Atlantic Jeep-Chrysler (Peter Zorzy - VP Operations/Lianne Dunne - Administrator) came to our defense and in-fact absorbed a negotiated settlement, They were polite, professional and very supportive, They saved the day. Highly recommend Atlantic Jeep . . . suggest NEVER using Fusion Financial Group.. .
by Richard Cefalu from Port Jeff Station, NY 11776
February 3, 2018
First I'd like to say that from the time of my purchase to the inception of my new 2018 Jeep Grand Cherokee,
my experience was above my expectations. Today I brought my car in for an issue that was not the dealerships mistake, but from the time I made my appointment to getting the problem rectified, the level of customer service by Ron and Tim was unbelievable. I am very particular with my cars and was made to feel very much at ease and Tim promised that I would be very happy. He was on the money! I am so pleased with outcome of the repair and I would recommend that anyone one interested in a Jeep Chryler or Dodge product not only go to this dealership, but be sure to see either of these two gentlemen. GREAT EXPERIENCE!!
My experience with Fitzpatrick Chrysler, Jeep, Dodge in Ansonia, was unbelievable. From my initial correspondence with Mark Fitzpatrick, to the final transaction, to everything in between, I could not have been more happy with my overall experience. Mark has created a customer for life!
The Fitzpatrick's Chrysler Jeep is an exceptional dealership. I can't say enough about the service we received from the Fitzpatrick Chrysler dealership. My daughter leased a jeep form them. They took the time, effort and patience to help her through the financing options making the experience stress free. I don't know many dealerships that would take the time and effort. They are a fair trustworthy business. Their customer service was exceptional, above and beyond any other car dealership I have dealt with. I am highly recommending the Fitzpatrick Chrysler dealership to anyone who believes in good values, trustworthiness, and exceptional customer service. Take my word they will go the extra miles to ensure customer satisfaction. Thank you again!
Brought my 2017 mustang for simple oil change. and why engine light was on. When I got it back and drove it a little way, I experienced that it was a lot faster and smother than before. Thanks David Shiloh t
Recently purchased my 2nd vehicle from Croton Auto through Carl and had an excellent experience just like my with my 1st purchase! He was able to find me the Jeep I was looking to upgrade towards very quickly and at a great deal too! Very much appreciate the hard work and care the dealership does!
Mazen was great! He was a huge help and made the car buying process easy! Would deffinily reccommend to anyone looking for a new car
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