I was looking for a specific Ram equipped with everything I needed to use it for a work truck. Rice had just 1 truck that met all my requirements. It was a white truck with the blackout package. I knew the moment I saw it that it was for me. Brian Myers went above and beyond to make my purchase a pleasant experience. I showed up 30 minutes before he was to get off work on a Saturday evening. He stayed with me and finished the sale before he left for the day. When I came in Monday to pick it up he had it gassed up and shined up. If you want someone to make your vehicle shopping an awesome experience then ask for Brian Myers.
Brian helped us tremendously with our purchase of our used Sorranto. We appreciate his attention to detail and especially his willingness to let us make our best decision. No pushing here! He came over on his day off to seal the deal and made arrangements for 2vehivles overnight while the car was being serviced. Thank you so much!
We worked specifically with Tony and then Chet. Both were very helpful and I felt no pressure at all. Visited the lot once and never got the "what will it take to get you in the car today". I called that night and we met the next day and both my questions/offers were accepted. If they have the vehicle the next time I look, I will visit them again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Dealt with 3 other dealerships before being contacted by this one. Was well worth the 90 minute drive to deal with them. Talked to Miranda and Terry Flummer on the phone prior to my arrival. They were very friendly and professional. They listened to my concerns and took the time to look up what I needed. When I arrived at the dealership we worked with Frank Buster. He took the time to look up the truck information I needed to ensure it would pull and haul what we needed. There was no sales pressure. He gave us a fair deal and we left very satisfied with our new truck
If anyone is in need of a new vehicle or pre-owned. I suggest you visit these people. My buying experience started with a phone call to JC Denney. I explaind to him exactly what I was looking for. He had my Jeep and the color I requested within one day on the lot.
It was driven up from Atlanta by his mom. I knew exactly what I wanted and I was tired of going to other dealerships who were trying to sell me something, other than what I was looking for.
From there on, when my husband and I went to take a look at the vehicle, everything was perfect. Dustin Nadeau took us through the whole experience of explaining details about the Jeep to letting us drive the vehicle to closing the sale! Dustin you are the most honest and friendliest person I've ever met.
Thanks also, to the finance manager Tyler Forth who made the payment process so smooth, we we're out of there in a flash!
Every single one of the employees that we ecountered (from others I do not know the names of at this location), Kudos to all of you! Being in retail management for 25 years myself, this is a perfect example of how a business should be run.
No pushy sales tactics...just friendly genuine people and service. My husband will be looking for a new vehicle within the next year, and we will definitely go back to this location and have them help us select one especially for him.
Thanks to all the people who helped this buying experience be most enjoyable. You guys are phenomenal! We'll be back soon!
I have never worked with a more friendly company for anything! Deborah was the sales person and Jim, the manager, were amazing!! Even down to the financing office in their facilities - we had an amazing experience and I would recommend this dealership to everyone! They are people that want you to be satisfied and it shows. It's not a place that you feel like you are just an easy target! Seriously, if you are looking to buy, definitely check them out!
Our salesman, Rick Elliott was so very nice to us. No pressure on the sale of the vehicle and made the buying experience a very nice one. Jim who did our loan papers was also very nice to us. We would most definitely recommend anyone to come to Rice to do business.
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