We just purchased our 2nd BMW from Peter Christianson and are so happy. The entire process from start to finish was painless and pleasant! The time and attention that was paid to our needs was wonderful. Thank you so much!!
Only prolem seems to be misconceptions of communication, long waits for phonecalls,dropped calls,misdirected calls,hideous.... How is a 755 score,bad??? Needing a cosigner for a gift,with gold credit,?????
Tremendous customer service. These guys are not a joke.
Lori was on point and never faltered in her ability to get information to me as quickly and accurately as possible. Kudos
I was even picked up at the airport by them. Lori herself took the time to come and get me and drive me back to the dealership. She was not only friendly, but knowledgeable as well.
I must also note that when my financing seemed to be in Flux... Big Dog Guz aka Matthew stepped up and found me a better rate with a competitor within literally SECONDS. Great job.
And lastly Mingo finished up my paperwork with finess and style just like a the Rowdy Gentleman he is ;)
Thanks again Lori, Guz, and Mingo for all your help
Ram Slammer Shaker
Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful when closing our deal and pointed out extra coverage which we purchased.
I cannot explain the gratitude I feel for this dealership. We have purchased four vehicles from Thompson, and the service received has only gotten better and better. Ronnie Sterling, Tommie Mac, Kenneth Dukes.....YOU GENTLEMEN ARE THE BOMB.COM! Thank you, thank you, and thank you!
My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donnie Flanders came and took us right to the truck and made the whole process easy and exciting. He worked with us on what we were willing to pay and helped us with a trade in! We highly recommend this dealership and choose Donnie as your salesperson!
Tommy was absolutely wonderful to work with. Even without the best credit he worked super hard to not only make me feel comfortable but make sure I was able to get in the truck I wanted. I will definitely be back and recommend to anyone who's looking for a dealer who actually cares.
Tommy helped us find the perfect car for us. He met the goals we wanted on payments and was very professional. I've been to dealerships where they press you so hard to buy their car, but Tommy made the experience easy and comfortable. We are in love with our 2018 Dodge Journey!!!!
Took my new to me Jeep Cherokee to this dealer after receiving a recall notice. Had a 9 a.m. appointment, got there 15 minutes early. Dropped the car in the service lane and waited for the work to be completed. The vehicle was ready by 9:30. Never had such a good experience with a service department. The employees (so sorry I forgot your names) were helpful and very polite. Won't take the vehicle anywhere else!
Chad, his son Seth & Mike all treated us like Family. They were straight forward, honest and very accommodating to Myself, my Wife & 2 kids. Great people and we would certainly recommend anyone to them and will do business with them again when we need another vehicle down the road.
Took my ecodiesel in for oil change and tire rotation. Service rep stated there were 2 open recalls and they could complete them now. Tires were rotated and recalls performed but could not do oil change because they didn???t have the filter. Explained that the filter was part of initial inventory that had not arrived yet, but would be available on Tuesday. I am not upset as they just opened. Went in Tuesday and service was completed promptly. Overall very pleased with service.
My wife went in to get 3 recalls fixed on my truck and she ended up speaking to Charles the sales rep, she looked at a dodge Journey and wanted to trade in her ford escape she does a lot of traveling from Florida to GA , we went back that evening and traded it in for the journey . the experience was fast and easy . we would defiantly recommend this dealer ship.
Ricky, Terry, and Chip were absolutely great to work with. Very professional and really cared to have my issues resolved. Service was done in a timely manner and EVERYTHING was explained to me clearly. VERY happy with my experience and would definitely recommend to anyone. While my truck was in the shop I had time to ???tour??? the lot and everyone I encountered asked if I needed anything and very friendly. If anyone has a negative review about this dealership, I would bet the problem lies with themselves. General manager, sales manager and service manager should be acknowledged for fostering this kind of professionalism and courtesy. Keep it up. It???s rare to get this level of service. Thanks very much.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.