Had a great experience at Bosak. Luis Garcia was our salesman and he was awesome. There was no pressure and he answered any questions we had. He went above and beyond our expectations. For example: my wife and I bought a used 2016 Ram 1500. The previous owner plasti-dipped the emblems on the truck and I didn’t really like it. I told Luis that if I bought the truck that I would remove the plasti-dip. Instead Luis went in back while the truck was being detailed and removed all the plastic-dip himself so that the truck came out looking stock just the way I like it. It was a little gesture that showed how well he takes care of his customers. I would highly recommend going to Bosak of Merrillville for a car and ask for Luis.
Luis Garcia was our salesman, and he was fantastic!! He has helpful, answered our questions, and was pressure free. Everyone at the business were welcoming and easy to talk to. We were very grateful for our salesman, and our positive experience at Bosak.
We had been searching for quite some time for the perfect preowned Jeep. After many months and many dealerships, we finally realized that the only way to get exactly what we wanted in a Jeep, was to order it new. And just the thought of a NEW vehicle made my wallet shrivel up! But, we decided to do it! Since we had been looking at various places around Northwest Indiana, and even some Illinois dealerships, we already knew we wanted to go to Bosak in Merrillville for this. This was literally the ONLY place we felt at home. They made us comfortable, they weren't pushy or just trying to make a sale, and we knew they actually were trying to HELP us find what we wanted. They were committed to us. I'm so happy we finally made our purchase! It was so smooth and now I have an even smoother new ride! :) I highly recommend them. Even for the preowned!!!! Thanks Bosak!
Best experience ever.
Very kind, knowledgeable, got me exactly what I asked for and even purchased my old vehicle from me. Everyone was extremely friendly and put my mind at ease for what would normally be a stressful situation. Couldn’t be more pleased!
Exceptional service! Friendly , reliable staff!. Would not hesitate to recommend Bosak for your service needs.vAppointment was on time. Reliable and accurate estimate on time of service Went above and beyond to make sure dcpepeidnce was wonderful!
I do not like traveling all the way to Highland, IN to service my car, as is the requirement of my extended warranty contract, BUT when I do Thomas Dodge always provides fast and friendly service. They also offer a warm, clean waiting area with free refreshments, cable TV, and comfortable chairs. Before I can finish my hot buttered popcorn or my latte, Kelli and Leo have me back on the road.
I truly can???t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I???ll never go somewhere else! I can???t recommend Adam and Napleton???s River Oaks dealership enough! Thanks Adam!
Great place with great employees! They are willing to Work hard to help the customers out! Willing to listen to concerns and helpful at answering all my questions.
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