Purchased my Grand Cherokee from this dealership from over 900 miles away. They kept me in the loop while my vehicle was being built and took great care of me when I flew up to NH to pick it up.
Needless to say they have great pricing and fantastic customer service and will only purchase from them in the future.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Pulling our trailer to VT for vacation the Park sense would not let us back up. Not good for a back in site. We called another local Jeep dealer who could NOT help us for two weeks.
Called Lambert who fit us right in. Stephanie, service advisor and Justin, service tech had not heard of the Park sense issue on a 2016 Grand Cherokee but went out of their way to find a computer update resolved our issue quickly so we could continue to the campground.
Thank you Lambert Jeep.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Theae guys are awesome. Little staff turn over means a very knowledgable group, and it shows. And as a dealer, I have never dealt with one that felt more like dealing with my local off road shop. Friendly, helpful, and not looking to needlessly empty your wallet.
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
I was in and out quickly after my service. It was my first time at this dealership and it was great experience.
Just the right size for the city.
by MerrileeT from Jackson, MI
January 10, 2019
This vehicle meets my needs for running around the city. A little small trunk area but should meet 95% of most owners needs You will like how this vehicle handles in all types of weather too.
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