Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Called to check on a car. Asked quite a few questions because I was a good distance away. Very friendly, accommodation service. I ended up traveling about an hour to see the vehicle. A different salesman than I was working with via phone and Email, but service was seamless. Test drove the car and was in excellent condition. Really, it was one of the top two I test drove. We discussed pricing and a very reasonable price was settled on via negotiations. When all was said and done, I decided to perform due diligence and check out a few other cars. While those turned out to be complete flops, this vehicle was still on my radar. I simply wasn’t a fan of the color. Ended up going with a different vehicle.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Royal gate Ellisville is where I trust to work on my 2012 Jeep grand Cherokee. I could go somewhere else that may be cheaper and may do a good job. But I put my trust to Glendale Ellisvile to trouble shoot and keep my vehicle to work at it's most optimal performance. Thank you Glendale Ellisville for your continued excellence and customer service each and every time. I think if Glendale Ellisville as a dealership that I know. One that I more than like. And for sure trust! Happy customer, Douglas Williams, CLTC
It is always a good experience walking into this dealership. They are very welcoming and helpful. Coming from someone who doesn???t know a lot about cars, it is nice to work with people who have your best interest in mind!
I totally felt like Tom had my back! He listened to my needs and helped me work through everything, every step of the way. He really makes buying a car easy! I highly recommend Royal Gate Dodge and Tom Fascetti!
I just met Ted and he performed excellent customer service for my son and I! I have bought two vehicles from Royal Gate and we are hoping to make it three after this weekend. I highly recommend this amazing team to anyone looking for a new or used vehicle! Thank you, Chuck Beckham Titanium Fitness
It's hard for anyone to face buying a new car and not knowing how to negotiate and wheel and deal. But with Tom Facetti, I felt like he truly was trying to help us understand the cars and which one was a good fit for our needs. Easy, upfront and very nice guy to work with - always just letting us work through whatever our concerns were and helped us to figure out a perfect price point. Always felt our best interest of on his mind. He's a family man and knows how hard it is to juggle college and car expenses! Gave us a very fair price on our trade-in too!
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
We have purchased several vehicles from Federico's and have always had a great experience! The buying process always goes smoothly from beginning to end! They have a great staff from sales, finance and service, who are always friendly. Shout out to our salesman Larry, he did a great job! I would highly recommend Federico's!!!!
A must use dealership,1st class treatment.Craig S. was professional from A to Z , no hassle buying experience and Deanne went over the top to make this jeep purchase fit my needs.. A+ A+
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