Very easy to purchase a car here no pressure approach
by Scruffyguy from DealerRater.com
May 2, 2018
Worked with Chris he had vehicle out front waiting when got there ready for test drive didnt put limit on how far test drive was and no pressure approach when we returned back to dealer location i in fact had to tell him lets make a deal which was so different from most dealers and refreshing after spending a month shopping for a new truck also in and out fairly quickly so great experience overall ask for Chris is you shop there great salesman to deal with
Drove two hours with no intention of buying but staff was so good and truck exactly what i wanted bought right on spot Chris was excellent made process fast and no pressure at all,reccomend highly very happy with my Ram 1500
Robert was not a high pressure salesman and I think that was the most important factor in me purchasing my vehicle. He did not make up an answer to a question if he didn't know and he did not lie about features of the vehicle as other salesmen have.
Very Friendly, Knowledgeable and Helpful Service Dept
by SBain from DealerRater.com
October 28, 2017
I do not even have words to describe how helpful Elliott was in the Crestview Chrysler service department. My 2016 Dodge Journey needed a part that was on backorder, and it wasn't safe to drive it.....since they don't do loaner cars at the dealership and couldn't tell me how long it would take for the part to arrive....that wasn't working for me....no transportation for an undetermined amount of time would put my small business at a standstill. Let's just say I was VERY stresses out about the situation.....i am usually a very patient calm person...but after 4 days without my car and still no ETA for the part , something had to give....i was ready to take my car back.......but....Elliott was able to convince Chrysler Corporation to give me a rental car at their expense until my car is repaired. I am very grateful for all his time and effort....he definitely went out of his way to help me!! That's the way service should be!! Thanks Again Elliott
Chris H. was paying attention and noticed my low tolerance for prolonged sale. He got right to the point and helped me move through the steps with minimum delay. He wasn't flustered by my unconventional questions, answers, or requests and reacted gracefully to all. Thanks to his perceptiveness and flexibility, I had a vehicle in my driveway ahead of my own schedule. Pleased with the financing specialist as well; she also worked to match my tempo. Had a good interaction with service department a few weeks ago too; got me in and out and even fixed a recall issue without me having to ask. Excellent experiences. I wanted a good deal on a basic minivan for minimum effort: great deal, great van, very easy. Pleasantly surprised by the price, vehicle, and quick process. Thanks for delivering it to my door. Good work. - jim
Arielle was super helpful and really nice! Loved my car buying experience. They worked with me even though I have bad credit and was upside down in the car I was trading in to put me in a fantastic vehicle.
I e mailed regarding the price of a car i saw online. She got back to me with all my questions. I didn't want the color she had to offer. She understood and said perhaps others would come along in another color.
I was contacted by two separate reps who worked together to make sure all my needs were met. I had a specific idea for what I wanted and I found it through cars.com . So far the process has been smoothed and they were willing to work through email and around my busy schedule.
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