Friendly sales personnel who deal with you in a straightforward way. The service department is courteous, knowledgeable, and helpful. The facilities are smaller than some dealerships, but they are clean and offer more personal attention than the larger dealerships.
Wonderful, no pressure dealership, with wonderful caring staff!! Can say enough good things about them at Empire!!! We have bought from them in the past and will be going back!! We tell family and friends to go to the wonderful folks at Empire they will treat you like family there not like just another customer! I bought my first car from Empire a Dodge Neon, now as a mom with two kids we have graduated all the way up to the Grand Caravan!
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Clay was superior! Everyone was great! Will never but from any where else! Organized and the process flow well I have to say was great! Busy schedule and told them upfront I was short on time. You guys "ROCK!" THANKS KIA!!!!
I took my KIA Soul in for some repair work, while it was in the shop a salesman offered to sell us a new KIA. He offered a very good deal and we left with a 2018 KIA Optima. The salesman's name is Joseph Dowler and he is a very honest man.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
We had a very nice experience at the dealership. Cory greeted us and handed us over to Rick. Rick pulled up 3 different colors of the same vehicle so we could pick the right one and Dennis in finance did a great job explaining all our options there as well. We will definitely be back in the future.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
I must admit, Lagers has changed, and definitely for the better. Great car buying experience, respectful and honest. I honestly enjoyed the car buying experience from my hometown dealer. Ashley, Leah, and Michele made this honestly pleasant.
To those who gave poor reviews, 1 simple suggestion: strong willed and driven people treat you like you treat them: show some respect, you'll get it back.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Great buying experience! I received excellent customer service from Hilary. She was such a pleasure to work with! She is so knowledgeable and was very helpful, and patient. She found me the perfect car. I’m so happy. This is my 5th Subaru and not my last. This is a great dealership. The service department is also first class. Thank you!
I had a great experience. They were all very helpful. I would recommend them to all my friends. They knew what they were doing and worked very well to accommodate you.
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