Identified a C-Max Titanium new at the dealer and the dealership was very rapid and responsive, quickly put together a financing plan, had great communication about the vehicle. Unfortunately for me, someone else had their eye on it and swooped in before I had a chance to test drive/buy. But overall was a good experience with their sales.
Jeep Compass 2018 - Great vehicle!
by Chris from Front Royal, VA
January 23, 2019
My wife and I purchased this vehicle to have a safe and comfortable 4x4 for our new baby. This vehicle drives like a luxury vehicle. It is very smooth on handling, very smooth shifting and just great vehicle overall. This vehicle gets better gas mileage than my wife's Mazda 3 used to get. The interior is very comfortable as well. I would recommend spending an extra couple hundred dollars and getting the heated seats and steering wheel in cold climate areas. Great handling in the snow. It has settings for sand and mud but my wife won't let me take it in the sand or mud =)
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
by Outdoorsman from Billings, MT
January 24, 2019
One week after my purchase of a 2018 Compass Trailhawk, my vehicle began leaking transmission fluid and spent 5 weeks in the shop. I made my first payment while driving a rental. My next vehicle will be a Toyota
Hello, my name is Victor I just purchased a used 2007 Charger SRT super bee from this dealer, and I had a wonderful experience!, the sales man John was very helpful he did not pressure or try to sell me other cars from the beginning he asked if I was interested in the SRT and as soon as I said yes he walked me trough the process, no pressure at all. Ben the accounting gentlemen was great he helped me secure my investment by helping me understand how OEM factory warranty works, to be honest I didn't believe in it and was by far not interested on it, his sincere advice helped me see that a 10 year old car can have some problems even thou it has very low mileage nothing is guaranteed on a previously owned car. Over all the dealer was very clean, all the staff was very friendly and the purchase was very fast no long waiting for paperwork to be done, it was very smooth this dealership truly shows that is a family owned business it made me feel at home and the car reflects that they only sale quality cars that are traded in. I am sure next time am on the market for another car I will check their inventory first.
Best Jeep ever I love it.
by Bella Bella from Maywood
January 16, 2019
If you’re shopping for a new car or Jeep hawk Chrylser dodge Jeep in forest park is the best place The for a great deal.
I contacted this dealership online regarding a specific model and color Jeep as I was looking for the anniversary edition. The response from the fleet manager was prompt and very helpful. He emailed and called me as I was sitting at the jeep dealership that was located 10 minutes away from us. Normandin was a three hour drive away. The manager assisted me in understanding pricing which I was able to use in my purchase. Despite not getting the sale, the manager was engaged and shared his expertise with me. He ultimately made my purchase much easier in negotiations and time. This dealership was responsive, price very competitive, and negotiations were up front. If I hadn't found the exact car I wanted locally (and been in the middle of the purchase), I would definitely have made the three hour drive given the customer service Normandin provided.
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
From my first email contact ( With Gary Pallavicini) until a drove away in my new ( used) Jeep I was treated professionally and with respect. First of all, Gary went out of his way to show me what I had asked to see. He did not try and "up sell" me to a model I was not interested in, he listened to me and didn't just stare through me to look at my husband ( how many of us have experienced that ladies?). Everyone at Normandin treated us very nicely and professionally and the whole process was actually pleasant. While I am sure all the the sales staff is wonderful I do highly recommend asking forGary Pallavicini.
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Came in after scheduling a test drive online. Though the person in front of me wanted the same vehicle, they helped me take it out for a spin and check out other similar cars. I ended up buying a Jeep Compass in a different color that was even better than the one I came in for. So happy!
In the last 6 months I bought two vehicles from this dealership they exceeded All my expectations on the buying experience I would recommend this dealership to anyone looking to purchase a car or truck or truck
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