Dee was an excellent sales lady. She went above and beyond helpful when we were looking for a used Lacrosse! I give her a 5! Although we did not purchase from you, it wasn't because of her...It was because of the fellow who looked at our used car for trade in. He did not ask us anything about it and did not know about the car. He gave us a low ball figure without so much as acknowledging our presence or even giving us eye contact. The KBB he gave us was for a poor condition vehicle. We ended up selling it for triple what he said it was worth. When he gave the low figure I knew he did not know the model. He needs to work on getting more information before giving a number that was outrageously low. On a positive note, you've got an excellent sales lady with Dee and I would've loved buying a car from her!
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
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