My son found a beautiful 4Runner for sale and set up the purchase with Alonzo. After learning a co-signer was needed, my hopes were a little deterred, since I couldn't leave my business for a day to make the 4 hour trip to the dealership. What happened next was something I had never experienced before. I spent some time on the phone with Faulkner Dodge and exchanged some needed information, and the next evening, after work, they actually DELIVERED the car to our town and we signed the paperwork. A huge THANK YOU to everyone who went out of their way to make this happen
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
Service personnel, Jesse is very professional and honest with his customers. He makes sure that he can keep cost down if he can too and provide his customers with safe efficient and reasonable service on our vehicle.
After a wasted ,frustrating day at another jeep dealer I decided to go to hondru even though it was farther away. Good thing I did. The salesman, Matt, was able to answer my questions about financing and special programs with ease. The dealerships discount was not only better than my first place but I was offered more for my trade and got an excellent finance rate.
Jason Berry was a great help! Awesome experience can’t wait for the next one! We will be back and will continue to go through Jason for a very long time. The whole group makes you feel at home while there
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
I seriously never knew buying a vehicle could be this smooth. I live 4 hours from this dealership and would return in a heart beat. I dealt with the internet sales team to make sure it was worth the travel....it MOST CERTAINLY was! Excellent service and respect from the time I took my first step into the door right down to when I drove my truck off the lot. Highly recommended over and over.
Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
Helpful and great to work with. They are willing to go above and beyond to help you. Michele brought the car to me to test drive and the manager was just awesome. 10/10
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