This is the best auto dealership I have ever used!
by BillsVan2014 from DealerRater.com
December 3, 2018
My wife and I recently moved back to our mountain house from Myrtle Beach and were in need for a 4x4 vehicle immediately as December snows are on the way and we live on top of a mountain. I had picked out a Jeep Wrangler on line from a sister dealer, but Waynesville was much closer. I talked to Dale Hollifield on the phone and he assured me that he had a 4 x 4 Jeep Wrangler in stock that would meet my needs for a reasonable price. He told me that end of the month sales were on and I could get my best deal that day. My wife and I got in the car and drove to Waynesville from Franklin, NC. Dale had Kaleb Gulley one of his lead salesmen, primed to show us a car. The red color immediately got my wife's vote. We had to make sure she could get into the car from her wheelchair and that the wheelchair would fit into the back of the car. The car met both of those requirements and Kaleb got the keys and we took a test drive. I liked the way the car handled in the rain on wet roads. When we got back to the dealership, it was getting close to closing time. Then Dale, Dan (the finance guy), and our sales man, Keleb stayed well after closing time to help us close the deal. Kaleb even delivered the vehicle to our house in Franklin the next morning for us. This was my best auto buying experience ever!
AutoStar of Waynesville is a great experience. They did everything possible to get me in the vehicle I wanted at a price I could afford. From the moment I walked in the door until after I walked out, I was treated like family. That why I drove 150 miles to buy at this dealership.
I???ve had numerous cars through the years and I have to say my Mazda has been my favorite hands down. The buying experience was mellow with no pressure and I got the car details I wanted. Bill Shea was so helpful and knowledgeable. Thanks for a pain free experience
When my car was totaled I was so nervous, I was a new young mom and just worried about finding a car that was right for me. My car shopping experience was the best! Joseph was SUPER helpful and always available. He was never pushy and helped me find the perfect car! He even recommend me a better car when it was traded and worked with me in my budget! I will recommend all my family and friends to Skyland Automotive and I will defiantly recommend joseph!
Dwayne(sales manager) and Kevin (salesman) were my primary contacts and were both patient and helpful. I had family in town and needed to move through the purchasing experience as quickly as possible and Kevin made sure to make everything happen in the most efficient way possible. The customer service didn't end after the sale. Kevin was kind enough to assist in replacing a blown brake light/turn signal bulb on the truck and also arranged an upgrade that was included in the purchase of the car. I would recommend considering purchasing a vehicle from this dealership.
I have been researching used Jeeps for a few months until I decided upon looking at a couple of them at Skyland Automotive. I scheduled my appointment to test drive with Joseph Belcher as my sales associate. He was upfront with both cars I was thinking of and never tried to push me into anything I didn't want or need. All in all it was a great experience and quick as well. I drove home with the Jeep I was happy with in a few hours with no regrets about my purchase. Great customer service from Joseph Belcher.
Having car trouble on vacation is no fun, but Harry's made every effort to get us back on the road as quickly as possible. We were given directions by phone to find them and were treated very well. We were comepletely satisfied with their service.
Everyone at Skyland was helpful and professional. Our salesperson Kevin was exceptional and handled all the little extras that we requested. This was my first purchase at this dealership and would consider them again without question.
3 Weeks later and still thrilled about experience!
by sr2018 from DealerRater.com
November 23, 2018
Three weeks ago, my husband and I went to Skyland to look at used vehicles. We started working with Joseph and immediately knew we were in good hands. Joseph was so honest, helpful, patient and fun to work with. After discussing different options, Brad came up and introduced the idea of leasing. I had never leased a vehicle before and never really considered it until that moment. He explained the process and stated that through leasing, I would be able to get a 2018 Jeep Grand Cherokee. Something that I had already decided wasn't going to be possible. Long story short, with the new idea from Brad and all the incredible help from Joseph, I now have a very positive first leasing experience, and I have a wonderful 2018 Jeep Grand Cherokee! I would highly recommend both Skyland automotive and Joseph! Joseph is the best car salesman I have ever worked with.
Joseph is the best and most attentive, honest salesman I have ever had the pleasure of dealing with. Seamless and perfect car buying experience. For the first time ever I was immediately given the price and payment I asked for! He even got us finished up in time to make our sons wrestling match. Above and beyond service from Joseph and his entire crew!! He was highly recommend to me and I highly, highly recommend him to everyone. !! Thank you all !
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