VERY PROFESSIONAL AND COURTEOUS THEY DID EVERYTHING THEY COULD TO MAKE SURE I WAS HAPPY WITH THE PURCHASE OF OUR NEW VEHICLE,WHATEVER IT TOOK THEY DID,NICEST DEALERSHIP I VISITED AND I HAVE BEEN BUYING CARS FOR OVER 35 YRS. I WILL BE BACK. THANKS MIKE THE SALES MANAGER AND JORDAN THE SALES PRO.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
The staff could not have been better. They did not play games. they knew what they were talking about. They offered me more for my trade than 4 other St. Peters / West / South County Dealers included Lou Fusz, Bommarito and Sinclaire. They stayed late to get it done and even went to buy batteries for my remote. They also have the FOREVER warranty that is amazing bumper to bumper as long as you own the car. Totally worth the drive. These guys were so easy to work with. I wouldn't go anywhere else. They even have concierge service for free including bringing you a rental even for routine maintenance! You won't find a better deal, better people, or better service in St. Louis...maybe anywhere. Can not say how impressed I am with these folks. After weeks of car shopping they closed the deal with style! Thanks guys!
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
We purchased a 2013 Ram mega cab dually from this dealer ship. I flew 800 miles from Pennsylvania to pick up my truck. This dealer picked me up from the Airport at there expence. When we got to the dealership they told me that the Salesperson accidentally had a fender bender pulling my truck out of the parking Space. No biggie, they agreed to pay for any damage that was done to the vehicle when I got back to Pennsylvania. Once back in Pennsylvania we took the vehicle to the bodyshop had the vehicle repaired bill was paid by Lou Fuze dealer ship. Also once in Pa. The truck threw a check engine light. Once again. I called lou Fuze from PA they told me to have it repaired at at dodge dealership of my choice. Vehicle was repaired Lou Fuze again paid the warranty bill no problems what so ever. I can't Express enough how great this dealership treated us from the first phone call asking about the vehicle to after the sale customer service. I would fly the 800 miles again to purchase a vehicle from them in the future. It was definitely worth our time to do so. Great Price on the Truck and great Customer Service
My Salesman ROBERT MANGRAM was an absolute great person to deal with from start to finish.
The General Sales manager
GEORGE RUSHITAJ was also great to deal with
The Second General Sales manager STEVE was great to Deal with also.
These are three great people so if you are ever looking for a car or truck look these guys up. You will not be disappointed
Thanks Again Lou Fuze Dodge.
Just the right size for the city.
by MerrileeT from Jackson, MI
January 10, 2019
This vehicle meets my needs for running around the city. A little small trunk area but should meet 95% of most owners needs You will like how this vehicle handles in all types of weather too.
Lou Fusz CJDR on Highway K did a great job of making up for a previous bad experience that I had at the dealership a few years ago. It was a completely different experience this time around and they had no idea I was holding a grudge. Matt Buesse went above and beyond with assisting me in locating and securing the exact Charger package I was looking for, and I mean I had really specific requirements for this car including particular options and color. Matt was able to locate the car on day 1 (go figure) and we began discussions. There were a few things about the car I was unsure of and wanted to see differences, such as the base speaker package and the Beats Audio package. He pulled up two cars for me, one with and one with out and allowed me to spend time in each to determine whether it was an option I wanted or not. I was not an easy customer for Matt. He dealt with me very kindly and treated me like a friend, which I truly appreciate. Matt was also more than happy to answer his phone on his off day to clear up some questions I had during negotiations the previous day and went way beyond in making sure I was absolutely happy with the decision I was making. Lou Fusz worked a dealer trade with another dealership in Illinois when we found the exact car I wanted. They worked with me and dealt with my negotiations even though I was hardballing them as best as I could, and they didn't let me walk. Needless to say, I drove off with the car I wanted and I couldn't be happier. I will definitely turn to Lou Fusz and specifically Matt Buesse the next time I'm in the market and I'll be pointing my friends his way. Absolutely class acts all around.
Love this car
by My jeep rocks from Douglas ma
January 8, 2019
This jeep is by far my favorite I've ever owned. This Is my 3rd jeep. Very comfortable and very nice to drive. I love this style. I reccomend it to all
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
Best car I've ever owned
by RICHARD from RIVERSIDE
January 8, 2019
This car is perfect It is the best car I've ever owned very safe and reliable The staff at Elmwood Dodge were very nice and knowledgeable
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