Great first time buying experience!
December 3, 2018
In March we were considering buying a new car for her for the first time ever. Something we were very nervous about. We kind of knew what we wanted but were keeping our options open. I had previously considered buying a new car but was put off at dealerships by things like pushy salesmen at some dealerships and being ignored at higher end dealerships. (We are mid twenties). We were fairly sure we would end up with a Golf, A3/Q3 or a Jeep Compass. Whatever it was had to have back up sensors and leather seats (and if it was a jeep it had to be a specific color - Rhino). We typed in what we wanted in the internet and my phone did not stop ringing for a week with sales people making promises to try to get you through the door. We met some not so nice, pushy sales people and one who wanted us to sign a paper saying we were going to buy the car that day before they would even talk to us. At one higher brand dealership we were given just the very minimum basic level of courtesy required despite the cars we were interested in being in the same price range as the other dealerships. We also met some excellent sales people, but there was one sales person who stood out among all, Oliver at White Plains Jeep, Dodge, Ram. He made the car buying process easy and enjoyable. He seemed more interested in making sure that we got the right car that suited our needs. He has a no nonsense approach which instantly makes him more trustworthy and removes any preconceptions or concerns first time buyers would have. We had some requirements as mentioned but were still kept our options open. Ollie sat down with us and took us in different models and he went through all the options and everything and in the end he was able to get us the perfect car that suited our needs. He helped us with everything from payments to options. More importantly the experience was great and enjoyable, he followed up with us several times after to make sure everything was ok. We then had one slight problem with a bill got mixed up in the mail and didn???t get to us in time and we went back and Ollie was he was able to help us straight away to get everything sorted out pointing us in the right direction. He is excellent. I will definitely be buying my next car from him and recommended him to others and a friend of mine that is considering buying a car soon. If you are genuinely considering buying a new or preowned car and appreciate a no nonsense approach then Oliver is great and the dealership has lots of selection because they have different brands so he can really help you get exactly what you want.