New and Used 2020 Jeep Compass for Sale in Franklin, TN

Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to complete a deal through Mike and his team, I was astonished by the level of professionalism and service that Mike provided and the values that his dealership holds. Out of the several dealerships and sales managers that I've worked with over the last month of my search, Mike and his team were by far the best with customer treatment, fair values, and overall courtesy. Not once did I feel uncomfortable when working with Mike. He sets the standard for honesty, integrity, and superior customer service. I will gladly return to Mike in the future with any of my vehicle needs.

Driving south from Chicago on Jan. 24th., we experienced a check-engine light in our 2017 Chrysler Pacifica. After checking with 2 other dealers, we were directed to Franklin Chrysler. We met Tonia Emmitt in Service when we arrived at 9:45 at your busy location. She told us to relax, that she'd get us back on the road quickly. And we were, before noon. We were very impressed with Tonia & the dealership ??? we recommend it to anyone driving a Chrysler product who might have car trouble in that area of Tennessee. Dave & Penny Miller

Hunter Rose, great people person and excellent service advisor.

I live in New Orleans and found the 2017 slightly used Ram 1500 I was looking for at a decent price. My salesman, Jordan, was very responsive, knowledgeable and helpful. Put a deposit down over the phone, went up a few days later (Jordan was nice enough to get me at the airport), did the deal and was on my way after a few hours with no problems. Just keep in mind they will try to upsell you on several extra protection packages which you can just decline if you don't want.

I worked with Brooks Hooper to recently lease a Dodge Ram 1500, and I must say it was a vastly different experience than I have had with any other dealership I have had. In the past I felt as though the salesperson was just trying to get me in and out as fast as possible without taking the time to understand what I was looking for. Brooks greeted me immediately upon walking in the door and really took the time to understand my needs and wants when it came to my new truck. I didn't feel hurried or pressured into making quick decisions as I had at other dealerships. I knew I wanted a 1500 but he asked relevant questions to get me into the right model with the right features at the right price. He was familiar not only with trucks in the Ram family - but explained key differences between the Ram and other leading full sized trucks. I left feeling very comfortable and happy with the entire experience and I absolutely love my truck. Additionally, Brooks called me up a couple of days later to follow up and make sure I was still enjoying my truck. I would highly recommend Franklin Chrysler Dodge Jeep Ram to anyone in the middle Tennessee area - and of course suggest making an appointment with Brooks prior to going in.

When I first started looking for a car, I told myself I would not go to a dealership. It was my first time buying a car on my own and a dealership intimidated me a little bit. However, after looking for a vehicle for a couple of weeks, Jordan Williams, reached out and said that he could help me find exactly what I needed. So I told him what I was looking for and within a day he had found the perfect vehicle for me. I came down he let me test drive it, discussed all the features, and the available Financial assistant options. Within an hour I felt confident with what I was buying and who I was buying it from. Jordan has a way of making everything make sense and making you feel comfortable with what you are about to do. I have now been recommending people to see Jordan for over a year and will continue to send people to Jordan. Not only did they help me find the perfect car but all my maintenance has been simple and easy and they have been able to answer any question or concern that I have had . Excellent customer service and after a year-and-a-half, I am still 100% pleased with my purchase. Thanks, Jordan!

This was my 2nd lease from FCDJR. When I walked in I knew what I was looking for and Jeff showed me all my options...we walked out to the vehicles, I decided on the color and we went back inside to work out the numbers. I was on a time crunch because of my son's football game, so he worked hard to get everything done quickly. We were able to hammer out details before I left for the game, and he was there the next morning with paperwork ready for me to sign and the Jeep waiting for me. It was a great experience. I came back the following week to have a tow hitch installed and Brandy in service took great care of me.

My Jeep needed an Oil Change and Tire Rotation. Tonya the service rep was as always wonderful, greeted me with a smile and quickly took care of me. The process was quick and painless. Franklin CDJR is a 5 star experience!

My wife and I stopped by the dealership to test drive the new 2018 Grand Cherokee. Long story short, we drove one home. Thanks to the awesome Franklin Jeep team for all of their help and for getting us the best deal possible.

I received a great deal great trade-in allowance from Franklin Chrysler Dodge Jeep Ram Steven was a good salesperson I bought a brand new 2017 Ram for the same price I was looking at a 2012 Ram with 19,000 miles on it

I was looking for this truck about 1 año and Andy found this truck for Me. He explain me how everything about ir. Gracias Andy por ayudarme y encontrar está camioneta. Te voy a recomendar toda mi familia y amigos. Lo bueno es que Andy te vende autos nuevos con W-7. Thank You Andy for your kind help. Call him 615-275-6002. He sólo treat you as familia.

My wife and I went to Freeland with very little knowledge of the car purchasing process but we knew at the time, our current car / loan situation was going to make for difficult negotiation. Despite our expectations of a nightmare, Caleb Courtney was ridiculously helpful and sympathetic throughout the entire process. Not only was he knowledgeable but he was more than willing to thoroughly explain things (sometimes 2-3 times / ways) every step of the way so that my wife and I felt comfortable and educated about every decision we were making. We had our 2 year old son with us at the time which made things even more difficult but Caleb was extremely conscientious of our time and our over all comfort during our time at Freeland. 5 Gold Stars for all your help and overall customer service skills! Much appreciated!

My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.

We were impressed with RWDC from the first time I emailed them about a truck to the last contact we have had with them! I don't think there are any other places I can say that about the entire experience, including CarMax and an Acura dealership when we bought a new SUV. The email response was very helpful, but not in-your-face and pressuring. They let me "look" on my timeline. My husband and I went in and met with Steve Ashley, who had emailed me information. and LISTENED to what we wanted. I can't tell you how important that was!!! He didn't just try to sell us a truck. He truly heard what we wanted and sold us a truck - within an hour!! That may not seem unusual to you, but it was for us. We had already been to several other places earlier that day looking at trucks and had been looking online and other resources pretty intensely for a week. After Steve sold us on the truck, we still had the trade and financing to go. That's where the hassle usually begins. Not here though. It was awesome. Everything was straight forward and they didn't use these methods to try to take advantage of you. Actually, the financing was slightly better than our credit union so we went with it - better rate and easier too!! Then there's the mark-up on the warranty where you can get taken for a ride. We talked about the warranty for a while and understood that it was bumper to bumper and if you purchased another warranty on the vehicle before that one ran out, you could purchase it for about the same price. That was a great deal!! We had never seen a warranty for 150,000 miles/ 7 yrs and then to know we could double it for a few thousand dollars?!??! We were very impressed! Any questions we had, they were very happy to answer, even if it meant going to find someone else who had the answer. This is a top notch dealership! I wish you sold more makes of cars so we could buy any car we wanted from you!!! You should get the "Dealer of the Year" award for your integrity and customer service!! We have also heard the same thing about them from other people since we bought the truck and told them where we got it - including former employees. We just moved to this side of Nashville a few weeks ago and weren't familiar with RWDC previously. We are telling people from where we moved about them though!!!

I had a wonderful experience buying my new Dodge Journey..! Very friendly staff..They really took time to help me get everything right.. Thanks Cody & Sean ..👍 Carol Boling

Went in just to see if I could qualify for a car ended up leaving with a 2012 Nissan Altima and I love it. Service was great people there are very friendly.

This was the easiest new car purchase. Lovisa my sales asssociate was professional and knowledgeable on the Trail hawk. Lovisa and Mike new what I could afford and made the vehicle purchase possible without being there all day. Highly recommend Steve Jones dealership to others looking for a new vehicle.

Great service form sales person and everyone in sales