Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
Bill handled my situation like a champ. He was thorough and empathetic to my situation. He also gets bonus points for his love of music. If all goes well in 3 years, he's very likely to have my business again. Thanks Bill! Cheers, David
I have purchased my share of cars over the years and this is the first time I felt completely satisfied after completing the deal. From the sales to the finance team they treated me with honesty and clarity. I would highly recommend anyone to Branhaven.
I highly recommend Bill for your car buying needs. He was well educated on the vehicle I was interested in and was able to answer all my questions. He even went out of his way to find me the exact vehicle I wanted, after the original vehicle had been sold. Not to mention he had all the paperwork and vehicle itself ready for me to pick up in a timely fashion. Thank you Bill!
My salesman was Michael Polvere and he was very knowledgeable, consultative, and easy to work with. He got me the car I wanted in the price range I was looking for. Everyone I interacted with from the receptionist, to Michael, to the finance manager Steve everyone had great customer service and made my car buying experience a great one! Highly recommended.
It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
I was recently involved in a bad accident and needed help getting into a new car, especially since I owed on my car still. I could not believe how helpful Eddie the finance manager and Cort the owner were. This is the place to go! Wish i would have gone here the last time I was car shopping.
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
by Richard Cefalu from Port Jeff Station, NY 11776
February 7, 2018
First I'd like to say that from the time of my purchase to the inception of my new 2018 Jeep Grand Cherokee,
my experience was above my expectations. Today I brought my car in for an issue that was not the dealerships mistake, but from the time I made my appointment to getting the problem rectified, the level of customer service by Ron and Tim was unbelievable. I am very particular with my cars and was made to feel very much at ease and Tim promised that I would be very happy. He was on the money! I am so pleased with outcome of the repair and I would recommend that anyone one interested in a Jeep Chryler or Dodge product not only go to this dealership, but be sure to see either of these two gentlemen. GREAT EXPERIENCE!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.