Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was looking for, 3.5 Ecoboost, bucket seats, all the bells and whistles, etc. I picked Zach off their site and dealt with him. He was great to deal with. We agreed on a number out the door as I was trading in a 2014 with 37,000 miles. I test drove it on the previous Saturday and told him I wanted to think about it a few days. We talked mid week and agreed on a deal. I came in the following Saturday, did the paperwork with Brad Lenz who was a lot nicer than I pictured in my brain for some reason. I think all the adds, lol. Some young gentlemen switched my plates while we did the paperwork and I was out the door in 30 minutes. They did give me more for my trade-in than 2 other dealers had offered and their price on the new one was as low as I could find. So, I guess I felt like I was treated fairly. Let's face it, all vehicles are expensive, dealers have to make a living, you just don't want to feel like you were treated unfairly. I'm sure I will buy my next vehicle from Lenz. And yes, they have one heck of a selection! Tom T.
"Freindly and Knowledgeable People" made the difference
by Rick T. from DealerRater.com
December 3, 2018
4.8 (1366 reviews)
I found the staff eager to help. I was referred to Tim by my Brother-in-Law who had purchased a vehicle the prior week. Everyone was very courteous. Randy was a true professional as we closed the transaction. Both Tim and Randy were a pleasure to work with. This is my latest of many Chrysler products (vehicles) I have purchased over the years. Summit Automotive, because of their people, is by far my best auto purchasing experience. Richard Thompson - happy owner of a new '2019 Ram 1500, a '2007 Dodge Ram (195 thousand miles and still going strong) and a '2012 Dodge Journey for the wife.
I'm getting annoyed of my old Mazda 626, it's refusing to start, so I wanted to start looking for a new car. I started looking at Van Horn Hyundai, and I met Lucas right away. I was probably looking for mostly the future, because my car isn't going to last. Lucas was helpful with the experience, he told me all about financing and all the different cars Van Horn Hyundai has. When I my car finally dies, I will be back immediately.
Bergstrom Chrysler Dodge Jeep Ram of Oshkosh Review
Excellent Service !!
by Jerry B from Oshkosh, WI
December 3, 2018
3.7 (107 reviews)
Had my 2008 Dodge Dakota in for new tires. Steve in the service department informed me that I needed to have my truck inspected to continue the lifetime engine and drive train warranty. As it turned out several items that needed repair were found and I was able to have them repaired under warranty. I've dealt with Steve for over 10 years. He has always treated me fair and has saved me from paying for repairs that were covered by warranty. He is a credit to the dealership and is a perfect example of why it is best to have your vehicle serviced at an authorized dealer. I've saved money in the long run by doing so.
Thank you Steve!!!!
Vande Hey Brantmeier Chrysler Dodge Jeep Ram Review
Ironworker
by M.J. Roberts from Illinois
November 6, 2018
4.6 (25 reviews)
I bought a 2013 ram 3500 for John Martin. He is as a truthful and upfront salesmen as your gonna find. I had many questions about the truck and he provided me with every detail. I wanted to know history he had it. He brought me to John the service manager and he had all the service documents. Jonh (ser. man.) gave me previous and all repairs needed when they got the truck. I had a trade in and i wanted a certian amout. Gary pulled up similar trucks and where they stood for trade in value. That helped him and I come to a fair trade in amount. Gary was very helpful and a easy person to talk to. Then John handed me over to Todd to get me the financing i needed. Todd worked a great payment plan for me and was very professional. Clear and undestandable information. Not rushed or pressured. Very professional. Then comes the tricky part. On my way home (3 hrs one way). The truck threw a code and the check engine light came on. I called John Martin and he said without hesitation. " Let me talk to John and he will call you right back". To end this long review all i have to say. In the end Vande Hey Brantmeier Dodge is the only place to buy a vehicle. They are trustworhty, polite, and stand by what they say! You will be doing yourself a huge injustice if you dont buy your next vehicle from one of the Vande Hey Bantmeier dealerships. Thank you again for all your help and commitment.
Vande Hey Brantmeier Chrysler Dodge Jeep Ram Review
Central is great
by Vicki from Brillion, WI
November 5, 2018
4.6 (25 reviews)
Stacy Schweitzer has helped my husband and I purchase 2 vehicles in the last 5 years. He is very knowledgable and does not push any vehicle on you. He really listened to what we wanted and helped us find what we wanted. Since purchasing the vehicles, the service dept has been top notch in doing quick oil changes and fixing anything that has come up for repairs.
Great service! My husband and I drove over 5 hours recently to come look at a 2016 GMC Sierra. We were not disappointed. We had a few requests that they were able to accommodate and work in the deal with us. They were respectful of our time and the process went very smoothly and quickly. We were very pleased with the customer service we received from everyone that helped us especially Christian. Thanks so much we love our new truck!
by Someone shopping for a vehicle from Appleton, WI.
December 3, 2018
4.1 (382 reviews)
Your pricing at Van Horn Chevrolet in Plymouth looks to me like you are fairer than most. Although I did not buy at Van Horn, I was given personal attention and treated professionally even though there were other customers on a busy day. Thanks for the time and efforts.
My wife and I found a Sierra online we wished to check out. We live approx. 60 miles away, and throughout our 2+ month search, we have run across so many listings that were gone or absent when we got to the dealer. Not so in this case thankfully. The Sierra had its price reduced and was below book, making it even more attractive considering what used truck prices are. We ended up working with Brock and from the get go he was professional and courteous. We did our test drive while they appraised my trade in. We had decided to take a swing for this truck during our drive. When we sat down to talk turkey, I was offered what I thought below an acceptable trade in, but they bumped it up after my counteroffer to something I could live with. The truck was under book after all, so I couldn't be too demanding in the trade in. Payments ended up being less than what we had been shooting for, leaving us a bit of room for what came next: a meeting with the finance manager and an array of different extended warranties and service plans. Most presented were good ideas if you had a little extra money to throw into the monthly payment. We worked out a deal for the extended warranty (improved terms since I last bought one with a 2000 Sierra) and then signed the papers, got the Onstar trial up and running, transferred property between vehicles, and that was that. People need to understand that if you are buying a vehicle, you better set aside a good part of your morning/afternoon. All told, we were there about 2 1/2-3 hours. Yes that seems long, but the actual process itself was about as streamlined as I've experienced, so much so that I will make the trip to Plymouth again when I next need a vehicle.
Jafar made our experience so pleasurable in purchasing our care six months ago that it was a no brainer to return to him for the purchase of our most recent purchase of a truck. The process, again was pleasurable and quick. If I could point out the most favorable attribute to Jafar is that he did not try to talk us into something that he weren't looking to buy. He worked to find us the biggest bang for our buck:) Jafar was insistent on getting the truck serviced as it was a new vehicle on their lot. He had the oil changed while the paperwork printed and had an appointment for the other maintenance (recalls, undercoating) for the next day. When my husband arrived for the maintenance he had a loaner ready for him to move on with his day. The next day I had an oil change scheduled on my car at which time Jafar assured it was washed prior to my pick-up. I was able to bring my computer and work while I waited making it productive. The Torke coffee in the waiting area is always appreciated!
This is the third car bought at Van Horn. The sales associate (Austin Erickson) was knowledgeable, courteous and professional. Justin the sales manager, was a true professional.
They try really hard in striking a balance on their profit and a good/fair price for their prospects and clients; I find this quite fair and a decent experience.
They share lots of information on their used and buy back automobiles, which provides for quite the educated decision on the purchasers part.
all in all a good experience.
Have to say we keep going back to Van Horn for a reason as this was vehicle #7 that we purchased from Vah Horn! Jorren, always does everything he can to make it all work out in our best interest; from the financial aspect to finding the vehicle we want, to getting it to us miles away. He truly values his customers best interests and makes purchasing a vehicle a pleasant experience. Thanks to everyone at Van Horn!
Looking on line for couple months ,pricing location etc. It kwot bring us back to van horn vehicals ,we just purchased our 2015 Jeep Cherokee limited,Josh was really nice no pressure sales. We live couple hours away, but it was worth the drive for the deal we got. I would Highly ecommend this dealership!
Very happy with my experience in buying a new vehicle. My sales consultant (Jorren), did everything he could do in making everything work out in my best interest, from a financial aspect to finding and getting the exact vehicle that I wanted. He truly values his customers interests.
Russ Darrow West Bend Chrysler Jeep Dodge RAM Review
Honest and Easy
by Jeep Fan from Waukesha, WI
November 6, 2018
4.7 (674 reviews)
I been here for couple times for test drive and then I finally made a purchase which I'm so happy now. Dealership has honest sales representatives who will assist you and not force you to buy their vehicles. I went there for test driving Dodge Durango but I didn't like that model and I left the dealership without having any hassle. Then I found the SUV which I wanted online (www.russdarrow.com) but it wasn't in this dealership but still I wanted to go there to make my purchase so I ask them if they can get that car from their sister dealership since to me it was really comfortable buying from them.
Wow is all I can say! Long distance transaction, everything went smooth and seamless. Scott Reed was excellent to work with, and under promised the condition of the car!!! Small town family service is what you get from Scott.....thanks!
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