Amazing! A real place for real people
December 3, 2018
My husband and I recently were sent to Southfork by close friend of ours and previous customer. We had to buy 2 cars unexpectedly due to not one but both of our family cars needing to be exchanged at the same time! On top of that, we had just moved, we have 3 girls, and also had another baby due in less than a month. Yikes! My friend sang the praises of a particular sales person, Heather Castillo, and gave me her number. Heather was real, she listened, and was very personable relating to us on many levels. This was very different than most places because there was no pressure and it felt like you were working with a friend. She was understanding of our needs and wants and she worked hard with another outstanding employee, Jordan???s Fournet, to get us the payments we needed. We walked out with great cars, great service from beginning to end, and a great deal. Their service is one of a kind, there is no pressure and their employees make a salary instead of commissions. And WOW! We really noticed the difference in a dealership that takes care of its people, and boy does it reflect in how well they take care of the customers! They truly stood apart from other dealerships and individual sales people we had spoken to prior. You also cannot beat the warranty there! Go see Heather Castillo she is amazing and we could not be happier with her service! We will be back in the future! Thank you guys!!