I'd never purchased a car from a dealer out of my area after finding it on the Internet. Nine Stars made the process very comfortable and easy. The car was in excellent condition (I had it reviewed by an independent mechanic). The price was fair, and the whole process took no more than a half hour total. They just need a little more space for customer parking and to move vehicles around. Overall, I was very pleased and would go there first when looking for my next car!
Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
Mr Wallace Bird was one of the best salesman I've ever dealt with. He didn't let me off the hook easily but I didn't feel pressured like I have at other dealerships. He was very knowledgeable and directed us into making a much better deal then we ever would have made on our own. His many years of experience was invaluable. He was very pleasant and respectful and made it a pleasure to do business with them.
very pleased with my 2006 Volvo best car I ever owned middle village motors has a great selection of low mileage creampuffs I drove to buffalo new York and made several trips to Montauk new York my Volvo ran with no problem strongly recommend middle village motors best pre owned cars in queens
I purchased a new Jeep Cherokee to replace my 8 year old Dodge Journey. The Deery service department had done a great job of caring for my Journey, so this was a consideration in purchasing a new vehicle. After researching vehicles the Jeep Cherokee fit the needs of my family. We were able to take my "must have" list and find the perfect vehicle. The sales people were very helpful to work with.
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
I know most people don't care about a dealers reviews its always about the price but as for me being a former Sales Mgr at a dealership for 10 yrs i know that reviews do matter it says a lot about whether a dealer cares about its customers or not thats why i traveled almost 2 hrs to Direct Auto team in Canton and driving by many many other dealers along the way. After arriving i was allowed to take the car for a test drive alone which gave me a chance to really get a feel for the car i even pulled over and spent about 20 minutes just looking things over and trying every button and lever to make sure they all worked.After getting back to the dealership i sat with Nick in sales and met Dimitry the Mgr who came over to introduce himself. All can say is the buying experience was great everyone was very friendly and i felt absolutely no pressure what so ever. I left there that day with a great deal and went home with the car i wanted.I would HIGHLY recommend this dealership to anyone! And i hope this review does matter!!!!!
I found this dealership through cars.com while looking for my dream car. They were prompt to respond to me and willing to work with me on a long distance purchase. No matter how many speed bumps we hit they kept going and found a way to make my dream come true. Thanks again to Freddy Griffin and Kelly Van Horn!!
Love working with Ron St. Peter excellent seller and bought multiple vehicles under this wonderful guy always provides the best help and always finds me something that will be a part of my life in the long run. No matter your situation, low credit high credit, good credit. Ron will do his best to get you in a vehicle you love. Thank you for everything Ron you are amazing. From Carlos Garcia.
Steve helped me find the Jeep I???ve been looking for over a year! He was very helpful as a first time buyer I was nervous but he made it very painless and easy. We will defiantly be going back to Steve for our next car next year!
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