Used 2014 Jeep Grand Cherokee for Sale in Austin, TX

I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use cliches like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers.

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

I made my first visit to Porsche Central Austin over a year ago, and left with such trepidation due to my overall impression of the dealership. Fast forward to May 2017 with the dealer under new ownership my worries were put to rest. The professionalism of Thomas McCall (TR) and his team gave me the confidence to purchase a 2017 Panamera. I look forward to continuing to do business with Porsche of Central Austin and their great team!

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

I recently purchased my 6th car from BMW Austin with Troy Massey. The dealership and facilties are beautiful and comfortable, which makes waiting for any maintenance or repairs actually pleasant. The buying process with Troy has always been easy, respectful, and no pressure. Overall I was once again satisfied and look forward to my 7th car in a few yrs.

I think this car is a great SUV. It is reliable, fast, fuel efficient, stylish with plenty of room. I would definitely buy this car again!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

It’s a great car I bought. I’m liking the model and body shape of the car. I’m going to be adding more onto the car.

Bob Rasch was amazing. Gave us details and provided ultimate service! Provided a tour and made us feel comfortable while we waited. Thank you Bob, we will be back!!

Great car for the money perfect space lots of gadgets Love the V8 Limited would be my pic. Hopefully one day I could get another Jeep

If you are looking for a professional sales person who will listen to what you want is laid back about your decision to purchase then Jordan Casas is the person to contact! 512-583-3209 I started my search in 2016, but was very particular about the model, mileage and exterior/interior colors we wanted. Jordan kept in touch since the 3rd quarter of 2016! We finally found what we wanted in February of 2017. We been driving our Acadia for 1 month now and absolutely love it. Best thing - my bank UFCU didn't require any payment for 60 days.

THIS CAR EXCEEDED ALL MY EXPECTATIONS. I PREVIOUSLY OWNER MORE LUXURY BRANDS (IE LEXUS, INFINITI, LINCOLN AND CADILLAC) AND THIS VEHICLE EQUAL TO OR BEAT THEM ALL PLUS IT WAS A GOOD VALUE FOR THE DOLLAR.

Recall issue, oil change and state inspection for 2015 Colorado.

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

New to the area, I took my wife’s Camry XLE in for periodic maintenance. I called the service department and received a same day appointment. The telephone receptionist was exceptionally courteous and friendly and provided me everything I needed to know. I was greeted promptly at the service center and introduced to My service advisor, Micah who was very professional and courteous. Micah escorted me to the customer waiting lounge which was well appointed and comfortable. Service was quick, professional with no pressured upselling. Probably the best auto service experience I’ve ever had in my 65 years of driving. Without reservation, highly recommended.

I bought this car to pull my camper. I bought it used & I have had a couple of issues but they were covered by the extended warranty. This is a super car for that!

Took my truck in for 15k oil change. They got me an Uber to go eat lunch by the time I was back everything was done and ready. Trevor took care of me and I will use round rock from now on instead of driving to Bourne.

I bought my Jeep new at the dealership. It has been the most comfortable ride with so much power. My wife and I have both enjoyed driving it over long distances to visit family. It has met all of our needs that we expected.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

If you are looking for a professional sales person who will listen to what you want is laid back about your decision to purchase then Jordan Casas is the person to contact! 512-583-3209 I started my search in 2016, but was very particular about the model, mileage and exterior/interior colors we wanted. Jordan kept in touch since the 3rd quarter of 2016! We finally found what we wanted in February of 2017. We been driving our Acadia for 1 month now and absolutely love it. Best thing - my bank UFCU didn't require any payment for 60 days.

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use cliches like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers.

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

I researched my car online, knew what I wanted and put in my request. Audi North Austin contacted me and we negotiated the deal and wrote it up over our smart phones. When I went in to pick up the vehicle it couldn???t have went smoother. In and driving out in my new Q5 in less than 45 minutes. Roy Tauriello made my auto buying experience enjoyable because he listened and wanted me to be happy and satisfied

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

John Lewis, service writer, did an excellent job handling my somewhat involved service issue. He, as well as every employee I dealt with, was friendly, professional, competent, and extremely customer-focused. Their processes and procedures are stellar. Great job. I'm impressed.

I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.

Thinking of buying a Jeep (or any Chrysler/Dodge)? I highly recommend you go to Covert and ask for Albert. Albert is one of the most knowledgeable sales people I have every worked with. I buy cars on a regular basis so I get to experience a large range of sales people. First off, he knows his product inside and out - and this is important. Let's be honest, car sales is a high turnover business and sales guys don't spend a long time in one place to learn enough. Not Albert - he takes his job and product seriously. He knows the ins and outs of the car and the various models and features. Second, Albert is a no-pressure sales guy. His primary objective was to make sure I got what I wanted. I started talking to Albert in January of 2018 about the new JL after I saw it at CES. I finally bought one last week (September). So Albert stuck with me for 9 months - we spoke on a regular basis and he was patient and never pressured me into buying anything I didn't want. Kudos to Albert and Covert for First class car sales. This is the way it should be. This is my second car from Covert and first one with Albert. I'm 100% sure that I will go back there for my next car and will want to work with Albert.

We bought this 2016 Limited - 75th Anniv edition with 80,000 miles but all of them were highway driving and the price was reduced accordingly, making it possible to get a much nicer vehicle than the older Grand Cherokees we had been looking at. We sought out the 5.7L Hemi V8, as the V6 didn't really make us happy. We found that the V6 had adequate acceleration, but that was the best I could say. It had to work really hard to get up to speed quickly, and was very noisy under full throttle. The V8 gets there faster, has great passing power, and for a rating of 3 MPG difference, we immediately dismissed the V6 and only looked at V8 models. We're delighted we did that. This is a very comfortable road vehicle, and we especially like the stable, low vibration ride and road feel due to the Mercedes-designed chassis. The controls and large touch screen work nicely, and the physical knobs on the controls are a nice addition. USB ports are thoughtfully placed on the front console and the end of the center console. The paddle shifters on the steering wheel are extremely easy to use, and their logic of operation is excellent. I actually like their setup and operation better than the functions on my wife's 2009 BMW 3-series! Three things remind us this isn't really a sporty or driver's car, it's a utility vehicle: first, the seats are pretty flat and it's easy to slide around rather than feeling well located in the seat. 250-pound guys will like it, but I miss the seats in my BMW 3-series. Second, the gas pedal is a couple of inches closer to the driver than the other pedals, resulting in a slightly awkward "pulled back" angle for the driver's right leg. This becomes noticeable on longer drives, and there should be a "dead pedal" for the left foot so the driver can adjust the driving position to match. Third, the electrically boosted power steering conveys practically no road feel at all, and it's over-boosted and too easy to turn. Putting the Jeep into Sport Mode increases steering effort slightly, and that's what the normal steering feel should be like. I use Sport Mode in town because it provides faster throttle response and better engine braking, but on the road it would penalize gas mileage. I know that most drivers won't be bothered by these things, and the Jeep is so well made and solid that the overall comfort and driving experience is truly enjoyable. We've had no maintenance or repair issues yet, but all cars require periodic work, and we're not worried about it. The critical factors in a vehicle like this are the engine and drivetrain, and the Jeep's engine, transmission and drive axles are among the most robust in the world. We're looking forward to many years of Jeeping, as our last Grand Cherokee ran like a watch at 188,000 miles when we sold it.

If you are looking for a professional sales person who will listen to what you want is laid back about your decision to purchase then Jordan Casas is the person to contact! 512-583-3209 I started my search in 2016, but was very particular about the model, mileage and exterior/interior colors we wanted. Jordan kept in touch since the 3rd quarter of 2016! We finally found what we wanted in February of 2017. We been driving our Acadia for 1 month now and absolutely love it. Best thing - my bank UFCU didn't require any payment for 60 days.

Nice SUV, v6 is very strong. Have not had to switch from auto 4wd yet. Plenty of room for 3 kids and luggage. Lots of opinions on the limited model.

Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

All what I need to have my family safe and driving a reliable vehicle. Breaks are great and it is very silence. All interior features and leg space it is very recommendable for tall people.

If you want amazing customer service, and a great deal, this is the dealership to go to. I bought a midsize vehicle, and was extremely impressed with the price, financing options, and overall experience. I bought the extended warranty that was rolled into my payments, and they tossed in a set of new tires for a discounted price. The used vehicle I bought, seemed like I was driving a brand new suv off the lot. I didn’t feel any pressure from any member of the staff, and was able to make my own decisions. The staff that helped me offered me more money for my F250 than any other dealership within 100 miles, and I even received money back, and the rest was put as a down payment. Financial status doesn’t matter here. Whether you are the CEO of a huge cooperation or barely make ends meet, youaughter bought an suv here, and several other friends have gone and bought cars. Great experience!

We like the grand jeep Cherokee. We have owned several of these cars, they are very reliable automobiles. The v6 is excellent on gas mileage. The car handles really well.

They seem to be basically no hassel - I didn't end up buying a car here, however test drove 2 cars here. Looked out on the lot for about 15 minutes before going inside to ask about 2 cars I found online. They gave me the keys straight away, I drove the cars, then came in and asked about getting one of them inspected, he said there someone was waiting to buy it, I figured that was just a sales technique to get me to commit to the car and walked out, but sure enough the car was sold the next day. My bad. They seem to have a good inventory of the price range I was looking for 5-7K. In retrospect, I think I could have used a little more help.

Best SUV all around. Fits two booster seats in the back with room for another. Comfortable. Clean. Easy to fit two kids and two large dogs. Plenty of leg room in front passenger seat