It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
I always have excellent customer service, as well as maintenance of my car. All employees are helpful and professional. They even compensated me with a credit for waiting an unexpected amount of time. I didn’t even have to complain! All around I recommend this Honda service center for their excellent customer service and awesome work they do for maintenance.
Came in on a Saturday looking for a new truck. Traded in my 03 duramax with 330k miles was thinking I was only going to get maybe 2grand but they gave me 3,500 for my trade in and within a few hours I was driving off the lot with my new love! Would definitely recommend them!
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.
I bought a Chrysler 300 from levis. A couple years ago. Customer service was great.I compared pricing to other dealerships and the price was on point.
The were very transparent on pricing even showing a price comparison of other competitors.
Also ,They threw in some custom rims 22in and a second set of when for $500.
Car was in sound mechanical condition. Never had a problem with it. Will definitely be buying again.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
Jason Heermance was excellent. He called me immediately and answered all my questions. Once I selected what I wanted he got me the exact vehicle I wanted for the price I desired. The car buying process itself was easy, fast and enjoyable. In short I will NEVER buy another jeep from anyone else.
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