Wow! I have and will recommend this place to everyone I can. This was the best experience I have ever had in a car dealership. Everyone was accommodating and friendly. Fast process with our 2 kids was a huge plus for us. Had a play room available car was already up front for a test drive and every single employee met us at the door to introduce themselves. All I can say is WOW!
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
Salesman was knowledgeable. I had a pretty decent experience.. I’d recommend this dealership to a friend and or relative.. I definitely look forward to doing business in the future..
by Chris from Lancaster, PA
December 13, 2018
This is the third Grand Cherokee (limited) that I have owned. The two previous models I have taken to almost 200,000 miles with basic maintenance and hardly any large repair costs. The design of the Grand Cherokee is exceptional. It's performance is equally exceptional and has handled expertly in all conditions. I will continue to drive and purchase the Grand Cherokee!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
love my jeep
by jeep lover from idaho
December 30, 2018
Love my jeep, great mileage, lots of cargo space and comfy unless we go on a long trip but we purchased a couple of memory foam cushions and alleviated that.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
If you take care of it, it will take care of you.
by SmithD.C. from Dallas, Tx
December 4, 2018
This is my second Jeep Grand Cherokee. My first one was a 96’ and I was sad to see it go. I personally love the comfort of the Jeep and enjoy the perks of an updated vehicle. It has very sensitive steering which takes some getting used to if you’ve been driving an older car. As far as gas mileage, I filled it up and drove from Dallas to Austin and didn’t have to fill up until day 5 of being in Austin.
All around great vehicle and I’m glad to be back in a Jeep.
Like my old Jeep (RIP Betsy), I make sure that I stay on track with routine car maintenence to ensure it lasts as long if not longer.
Recently bought a used car and it surprisingly was a great experience. The salesperson was friendly and honest. However, my car did not have a place for my front license plate. The service department did an excellent job. It was a quick and easy fix. Would definitely buy another vehicle from this dealership.
Most safe car I have owned
by TatianaC from Orlando, Fl
December 15, 2018
I loved everything about this vehicle just because it was so amazing that I am purchasing that Jeep. If you are thinking about buying this car . There is no need to look forward you will love this vehicle because it has every safety opponent you could ever want.
Purchased my 2015 Cadillac SRX today and have never been more in love with my car and the car buying experience, went above and beyond for me to get into this vehicle. I was in constant contact with them for over a week due to my hectic work schedule. It was a absolute pleasure working with both of them. I will be back in a couple of years to buy a vehicle for my son. I recommend Platinum Motors to everyone. You want a fantastic car buying experience?! Come to Platimum Motors!! Thanks again Platinum Motors
No problems what so ever!
by JeepMAX from Calgary, AB
December 20, 2018
smooth ride, Air ride is perfect for towing and helps keep control also. Great fuel economy. No problems like other owners. I have had the check engine light come on, only when I use some def that has been sitting on the shelf or Diesel from a non major brand. Otherwise so reliable. 60000 miles and only had to change tires and the headlight bulbs.
Consistent excellence in customer service and repair. Coughlin takes care of our cars, and us. I greatly appreciate the loaner car process, and the shuttle so I don't have to miss or be late to work due to repairs. Thank you!
ONE OF THE BEST
by Dingo from New York
December 5, 2018
I currently own this car and I love it. I've had over 5 cars and this is by far my favorite. I have air suspension in mine which i have put to the test by going off roading with my bestfriend who has a wrangler and i made it through everything with a breeze. None the less i recommend this and will most likely purchase another grand cherokee ones I feel like changing it.
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
Great Car but expensive maintenance
by Erics from Carmel, IN
November 29, 2018
I am under 100k miles and I have had a few things done to it some was warranty work and some was not. I feel anything besides brakes and oil under 100k is more than what the mainteance should be.
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
Best SUV on the market
by embrady79 from Jacksonville, FL
November 28, 2018
I was looking for months for this specific Jeep and bought it as is and I am in love with it. Best vehicle in my driveway. Everyone in my house is always wanting to drive it. I am ready for another one!
Great experience worked for me to get me in a new F150 this is my 5th new F150 and 2nd from Chapman's and if I have needs for another in the future I'll be back t o see them....Thanks to all from the owner down the line
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