Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Excellent people from sales, finance, to delivery.
by Macstwo from DealerRater.com
October 3, 2018
My wife and I shopped allot of places but once I arrived at highline and experienced the fast, professional team here and how Chad went out of his way to help with a whole group of people working to find what we wanted ( and we tried allot of cars ) I knew this was the place! They were so easy to work with and personable. When it came time to buy I was shocked at the low finance rate Mark got us, he is a great guy, all these guys are great and they get it done! I will be in the market for a second vehicle soon and no doubt I will be back. Bruce MacNeill
We ended up at this dealership while helping my son find his first car. Our salesman Ray was helpful from the start. He has been in the business for a long time and was not one of those fly by nights that you run into when used car shopping. I had called in on a car that they had that had a recent price drop. I was in the area so I stopped by. They had the car out front waiting for me ready to go. This is not one of those sketchy used car dealerships. It is a large and professional outfit with everything from starter cars to Lamborghinis! The cars are clean, the dealership building is pleasant and the staff are professional. No high pressure here. nice touch that they offer bottled water and rest room locations (which were very clean. Delivery was simple, the car was beautifully cleaned and everything was as agreed. We will be back to work with Ray again and highly recommend!
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 6, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
Great experience. My Wrangler was not getting ready for inspection and after two months of research and few phone calls to Jeep they found out that my Jeep year had a extended warranty for a OBD failure from the dealer. I really wish that one phone call was more helpful because I did so many calls and read so many reviews and blogs to find out and the dealer could advice me on the first phone call. They never found the issue till I pointed the boletin service...
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Super Awesome very first Lexus of Watertown experience!!! I worked with the salesperson Tony Viveiros. He was patient, thorough, considerate and easily accessible to all my questions and calls. I highly recommend Tony Viveiros and this dealership for the very best overall support in purchasing a car.
This is a full service dealership from front to back end. Professional, honest dealings and great follow up by the sales managers. If you are going to buy an Acura, this is the ONLY dealership to work with. I've had two leases from this dealer. You can rely on excellent service, and professional care.
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
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