I just bought a vehicle from Jake Shook at Ziegler Ford, Plainwell Mi. It was an excellent experience in every way. Jake is very detail oriented, honest and excellent to work with. Liz in finance did a great job too. I will defiantly go back to Jake when we need more vehicles.
Went to the GMC dealer in the morning; they were not willing to work with us. After reading an article about Ram outselling GM trucks, we stopped at Vicksburg Chrysler. Their inventory was good, the salesperson (Joe Mater) was great to deal with. After talking to us, Joe realized we were looking for the bottom line without any back and forth negotiating. Within 10 minutes, we had a very good number, and after lunch, we are driving home with a new 1500 Laramie.
The process couldn???t be any better , Mike made everything go smooth and fast , he processed my papers work and delivered the car directly to my house within 3 days , such a respectful and smart seller, he is willing to answer all your questions and help as much as possible , couldn???t be any happier :).
My husband and I bought my first AWD this past weekend. We brought it to a local mechanic in Middleville and when he saw the Harkema sticker he expressed he’s never looked at a bad car from them. They always do a great job!
Tim is not your typical pushy salesman which made the experience so comfortable and easy. After all, we knew exactly what we wanted!
Buying process was EASY! We weren’t there long at all and before I knew it I was driving my new (to me) car home!
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
Great people they answer calls and work with whatever issues you may have. I had a few issues and they put more money into work than what it was worth due to “making sure the customer is happy.” My brother also bought a truck there and it was great! Highly recommend you go to them for a used or newer vehicle!
Great experience with Henkel Dodge salesman Garrett Miller was wrapped up in a lot of other items along with everybody else in the place they were very busy but he took the time out to show me and my wife 4 trucks and we left with the truck that we wanted he had all the knowledge that I researched which matched didn't try to sell me anything you let me and my wife enjoy the drive of the vehicle without talking allowed us to check the two trucks that we drove the only time he shared information is when we ask questions which I thought was very awesome and he was very thorough with his information I would send my family and friends to Henkel Dodge
The car buying process was pleasant. Doug was a great salesman and was not pushy or aggressive. I appreciated the laid back style. I had hoped to get a little more off of the price, but they already had some of the lowest prices posted for what we were looking for.
The Absolutely Best experience we ever received from any dealership, bought a Beautiful 2017 Encore with 7,000 on it and price wise an Excellent deal. This dealership is First Classs in all departments. Thank You John !
I was able to do most of my car-buying without heading into the lot. They were quick and efficient and had me out the door with no surprises exactly on time.
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