Used 2014 Jeep Grand Cherokee for sale in Schaumburg, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

Jasmin is the best sales manager .. Great price.. The best service ...Everyone is so nice and friendly. You guys are AMAZING . I will for sure do business with you guys for ever . THANK YOU.. I LOVE MY NEW SUV GOD BLESS !!!!

This truck has what I need. I needed a 4x4 vehicle in order to not get stuck in the winter and this truck will definitely help.

One of the Best Car Buying Experiences I've had. From the moment I walked in until I left with my new car, It was a very comfortable and easy process. They were very kind, helpful and patient. They explained the whole financing process in detail so that I would feel at ease making a purchase. The car market is crazy right now, So I was skeptical on getting a good deal. But these guys got me a great deal on my new car! I will definitely be back when I want to upgrade my car. I Definitely Recommend Elgin Car Source!

This vehicle by far is the top of line in the Jeep category. It is the first Jeep vehicle to come out with a diesel engine. It performs outstanding & has plenty of pep and gets good fuel mileage. It is towable if you own a motor home as I do, you can tow it with all wheels on the ground. You can not Tow It On A Tow Dolly. I would recommend this vehicle to everyone who wants to off road or highway driving.

very clean operation . they were very informative about the inventory there . i did buy a suv from them . i would buy again from them for sure

Technology in this vehicle is awesome. I got the Summit edition with Uconnect package. Through the APP I can forward addresses to the Jeep GPS for showing clients homes to sell. Saves me time!

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

I have always wanted a Jeep Grand Cherokee, now I have one with Hemi! This vehicle is what I have always wanted. Limited Edition is a great package to purchase.Thanks V&H!

Good sales guy for my Lexus ES 350 drives nice. Murphy Murphy Murphy ask for Murphy. He will get you the best deal. No doubt

Mike Harlow is the maintenance manager that takes care of my FX. He is one of the reasons I continue to own a Infiniti. I had nothing but great service from him and the maintenance staff. He is always transparent, respectful, and considerate of you when explaining your options about the service of your car. This is very comforting and as a customer it’s very important.

Henry did a great job helping me find the BMW that worked for me. Not only did he walk through my limitless questions, he took the auto for service I requested prior to receiving a $ from me. Then he arranged shipping for the vehicle to Oregon. He really went above and beyond for me.

I just purchased (08-2022) a Lexus SC430 with 30,000 miles on it and bought it site unseen. I know that is something you should not do but after reading the Carfax which outlined the care the car has had I felt reasonably confident. I did trust what the sales person re-laid to me about the car. To my surprise the car was better than what I was expecting. It arrived highly detailed and after a 100 mile drive found it to be as presented, if not better than what Joelson Maldonado the salesman presented to me. Excellent follow up to all my inquires. I lived 400 miles away but would buy a car from this dealership again even though they are tough negotiators. But the car was priced fairly compared to others I found on the internet.

Brent did a great job answering all my questions on my new vehicle. He was very responsive and overall I had a good experience at Napleton Porsche.

I was greeted warmly by the receptionist and then Marco came out to introduce himself and was very kind and attentive. Marco and Merlin made the purchasing process so easy. My family size as well as my daily activities were taken into consideration when they helped me get into the vehicle I asked for. I was looking for a vehicle that would offer the space I desired while having efficient mileage since I am a busy working mom. Marco knew what I was looking for. My decision on the right car was guided by his explanation of the different models. Merlin was very helpful in explaining my financing paperwork and the vehicle coverage offered - truly made the process as simple as possible for me. I will highly recommend this location and Marco and Merlin for their exceptional customer service and experience.

I had really bad luck at every other dealer due to credit issues, I came here and they made me feel very comfortable and never seemed judgemental to my situation. They showed me every car i wanted to see, and told me all my options. best car lot experience overall . Recommend david, he was awesome

Jose, Josh and Alex were very professional and very attentive to my needs. I appreciated all the help they gave me. Excellent customer service. Thank you guys!

Malin went above and beyond expectations! This is our second time working with him and I would highly recommend him to friends and family. Thank you Malin!!

I have to say I had excellent customer service, they help me with my finance, and my car, I love my car thank you so much happy customer 👍

Thank you robert. I bought my 2014 Jeep.Best customer service.They did a good job in helping me out and anwsered all my questions. Thank you Luxury mototrs

There is no better dealership honestly. Dan ordered what I wanted, Ray made sure to stay on it and it came in 18 days! Ozzie is so quick smart and helpful in finance and there is no better delivery specialist than Ashley. It is so rare to find a place that has such incredible staff in every area of their business but Ray CDJR just does. HIGHLY recommend you go there.