Used 2014 Jeep Grand Cherokee for sale in Stafford, TX

I bought a 2017 Honda Civic last week. I was preapproved before I walked into the dealership. There were a couple of issues once I began completing the buying process, but after 3 hours at the dealership, I walked out with my new vehicle.

This truck has what I need. I needed a 4x4 vehicle in order to not get stuck in the winter and this truck will definitely help.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

This vehicle by far is the top of line in the Jeep category. It is the first Jeep vehicle to come out with a diesel engine. It performs outstanding & has plenty of pep and gets good fuel mileage. It is towable if you own a motor home as I do, you can tow it with all wheels on the ground. You can not Tow It On A Tow Dolly. I would recommend this vehicle to everyone who wants to off road or highway driving.

THIS IS THE PLACE YOU WANT TO BE. I live closer to Sterling McCall Ford so I headed over there to buy the vehicle I had been leasing for the last two years. HUGE mistake. They would not honor my contract and tried to tack on a $1,500 buyout fee (which is not a thing and was not in my original contract), they wanted to tax me on that buyout fee, and they added all kinds of other made up charges. I would have paid a few thousand dollars more than I needed to when it was all said and done. I then paid a visit to the guys over at Tommie Vaughn Ford and they honored my contract and I walked out paying the correct amount for my vehicle. I worked with JP (John Panaméno) in sales, Jason Clark in finance, and the GSM Mike Colvin. These are honest, intelligent, hard working men who do not try and scam people out of their money. These are the people who represent Ford. These are the people you want to work with. Tommie Vaughn Ford will now be my Ford family! I am so happy I found them. Thank you guys!

Technology in this vehicle is awesome. I got the Summit edition with Uconnect package. Through the APP I can forward addresses to the Jeep GPS for showing clients homes to sell. Saves me time!

I have always wanted a Jeep Grand Cherokee, now I have one with Hemi! This vehicle is what I have always wanted. Limited Edition is a great package to purchase.Thanks V&H!

I highly recommend Grubbs Volvo. I dealt with Darian Lambert who was a stand up guy and kept me in the loop throughout the whole process of buying a new Volvo from out of state. The entire sales team is very helpful including Simon Saba who provided me with additional pictures and information for the car while Darian was off that day. This is a dealership that I would highly recommend and would not hesitate buying if you are from a different state.

Surpising amount of comfort, style and performance in this package. Haven't had any issues yet with the jeep. Still very tight ride with few if any squeaks.

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I took my car in for service and dealt with Cristen at first she was very helpful but when I needed her to advocate for me with my warranty she refused. She told me she wasn't going to be arguing back in forth with them. She became really harsh and her attitude is horrible. I came in a Week later because the issue that Cristen refuses to help me fix that was under my warranty got worse because of something that was done in the diagnostic. I walked in and Mel was a breathe of fresh air she not only took ownership of the problem and she advocated for me. The warranty cover my issue . She refunded my diagnostic fee and got my co pay waived. I left completely happy and satisfied. Thank you Mel for your great customer service.

We purchased a fleet vehicle that had some ac issues and transmission problems. Carmax jumped right into correcting the issues and provided a rental car each time. I will definitely purchase from here again.

James Seamans | After-Sales Manager, went out of his way to take care of a very delicate situation for me. He could have turned his head on me but instead went beyond in helping me get my 750i repaired. From there, Rader Evans, Service Advisor, took over and handled everything impeccably, as he Always has done for us. I have purchased and leased many BMW's from BMW North Houston, and the service department is a big reason.

My guy, Tom Davis was an absolute JOY to work with. During my car search process, he was constantly in contact with me while I tried to figure out which car I actually wanted. When I finally made my decision, he was right there to walk me through the process, even though I've bought cars in the past. When the car I wanted was NOT on his particular lot, he made sure to get it transferred down to his lot before I arrived the next day to finish up my purchase. I will DEFINITELY refer anyone I know in the car market to Tom.

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

Found the perfect used Grand Cherokee at River Oaks on online listings. As soon as I inquired, they were responsive and made sure that I was able to get the car. Straight talk, courteous and fair.

Focus on the customer?s satisfaction, promptness and attention to details, follow up, keeping in touch, respect, knowledge of the product, willingness to help, professionalism and respect. All these elements were present during the whole process.

Great experience, very helpful with the customer, and very patient. Well speaking people, and always trying to keep the customers happy. Thank you so much.