I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
They care more about you and your experience than your money!
Sam was so genuine and real. He made my experience so easy and exciting. Everyone says how dreadful car buying can be but this dealership made it so simple! I couldn't be more grateful. There were a couple things wrong with the car but Sam said he would fix the issues right away. Claudia is just the best. She makes you feel so comfortable and has a great sense of humor. Definitely, reccomend giving them a shot!
Very smooth operation over at Marino???s. Gaberial worked very hard getting me set up with the Lease deal I was looking for. No stress involved! I???ll def being doing business with these guys in the future!!
I had a very good experience with Roberto in working we me in purchasing a new vehicle. I appreciate his patience and taking the time getting the best deal possible. Yes I will recommend other customers to him. Thanks.
Once you go to a few dealers you start to see a trend of how they just want to sell you a car. This was one of my last three places on my list to visit but it easily became my last. The salesman, Bryan Garcia I believe, was extremely helpful and broke away from that role of a pushy salesman. He answered all my questions and made me really feel like he actually cared I left happy. For all future car purchases I will definitely be coming to Bryan first for help before anyone else. I could have hoped for a better experience.
We are repeat customers. We bought a Chrysler Town and Country almost 2 years ago and had such a great experience with them that we went back for a Dodge Ram for my husband and I year ago in July. They make you feel very welcome and they don't bs you into a vehicle you didn't come for. Will definitely be back for our next vehicle in a few years!
Absolutely great experience Randy&Toni and their staff did a great job. Toni went above and beyond to help me out. It's a pressure free environment where their more focused on meeting your needs and help you out and providing you with good customer service. Then the dreaded dealer hard close to try and earn your business. This is truly a family dealership and it shows you have earned my business and future business. Thank you so much crase auto!!! ¿
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
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