Our sales person was Mike Cochran, he was a pleasure to work with, Mike found us exactly what we were looking for in our truck, when our truck came into the lot, he called us and said he had a truck he thought we would really like and we have absolutely loved and enjoyed our 2012 F150 Ford, it had everything we wanted it to have as if we had ordered it special.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
My wife and I purchased a 2019 Kia Soul on 11-23-2018. Our salesman was Earl Nymeyer. Earl has many years of experience at this dealership and was very knowledgeable and professional. Earl took the time to show me the service department as well. Tom in finance knows the business and the process and was very efficient and professional. We were in and out in an hour to close the deal as opposed to the several hours of waiting around we experiences with our prior purchase (3 months ago at another dealership). We had looked at 4 other vehicles in this class (Honda, Buick, Subaru and Hyundai). The Kia was the best quality, warranty and value proposition. The transaction was smooth and the experience was not high pressured. We just took delivery of the vehicle a few days ago but thus far we are really enjoying our new Soul. No regrets.
My car buying situation was different that any other time, Gary and Matt were great and extreme professional and cared about my Wife and my purchase of our new Jeep. They looked at many different cars with us and helped us choose the best option for us. I will come back to buy my next vehicle from these guy and will recommend them to my friends and family. Thank you again guys for all the help!
We were looking for a good used car for our daughter. Had an awesome time with Calvin with his help and Matt's we received a new addition to our Dodge family of vehicles at our home...Thank you so much !!!!!!
My wife and I were looking for a new vehicle but our credit wasnt the best ...In fact it was pretty bad actually..but we decided to check out car max.Im glad we did.Very nice selection of cars,great staff..My sales man Ken was a pleasure to work with.We got the car we wanted,in a price range that was fair..Even though our credit was low mine was a 585 wife's was a 615 we got the loan..ken worked hard for us and got the deal done.
Had a great experience at Bosak. Luis Garcia was our salesman and he was awesome. There was no pressure and he answered any questions we had. He went above and beyond our expectations. For example: my wife and I bought a used 2016 Ram 1500. The previous owner plasti-dipped the emblems on the truck and I didn’t really like it. I told Luis that if I bought the truck that I would remove the plasti-dip. Instead Luis went in back while the truck was being detailed and removed all the plastic-dip himself so that the truck came out looking stock just the way I like it. It was a little gesture that showed how well he takes care of his customers. I would highly recommend going to Bosak of Merrillville for a car and ask for Luis.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Luis Garcia was our salesman, and he was fantastic!! He has helpful, answered our questions, and was pressure free. Everyone at the business were welcoming and easy to talk to. We were very grateful for our salesman, and our positive experience at Bosak.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
We had been searching for quite some time for the perfect preowned Jeep. After many months and many dealerships, we finally realized that the only way to get exactly what we wanted in a Jeep, was to order it new. And just the thought of a NEW vehicle made my wallet shrivel up! But, we decided to do it! Since we had been looking at various places around Northwest Indiana, and even some Illinois dealerships, we already knew we wanted to go to Bosak in Merrillville for this. This was literally the ONLY place we felt at home. They made us comfortable, they weren't pushy or just trying to make a sale, and we knew they actually were trying to HELP us find what we wanted. They were committed to us. I'm so happy we finally made our purchase! It was so smooth and now I have an even smoother new ride! :) I highly recommend them. Even for the preowned!!!! Thanks Bosak!
I truly can???t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I???ll never go somewhere else! I can???t recommend Adam and Napleton???s River Oaks dealership enough! Thanks Adam!
Beast of a car
by Alinaredsox1 from Norwalk ct
December 17, 2018
Great car. Sturdy and luxurious . I love it. So nice very easy to drive I would never go back to driving a sedan. Soundsystem is wonderful
Salesman were very professional and made my visit well worth it. Adam Muhammad was my salesman and he went above and beyond to get the deal done with my knowledge of what I was trying to achieve when purchasing my vehicle. I highly recommend this dealership and I will definitely return when in the business of purchasing a new vehicle. GM Mo Muhsen is the go to guy to make it all happen! You guys rock!
Most reliable car I’ve owned !
by PZ from Sioux Falls
December 12, 2018
This car is great it’s for a lot of room in the inside And is great for the winter ! The technology on the inside is amazing , not something I was used to before !
Very pleased with the attentiveness of my sales person, Adam! He's down to earth and not pushy, I appreciate that he totally made my decision for a new vehicle about me. Happy about my purchase and my decision to stop in and shop with Napelton's team!
Really nice car compared to comparable foreign SUV
by mzatezalo73 from San Diego
December 9, 2018
Grand Cherokee’s are classic SUVs with comfort and luxury. The options these cars have are endless. Expect to be comfortable driving this car. They look great too.
Ken Walter, Sales Associate, was absolutely helpful to me when I traded in my 2011 Dodge Ram for a new 2019 Dodge Ram. The transaction went smoothly and the customer service was outstanding. It's nice to get good old fashion first class service. I highly recommend Ken if you are looking for a new car.
We purchased a vehicle and had vehicles repaired at wiers. We have had nothing but great experiences in all of our dealings. The service department has always gone the extra mile to accommodate us.
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