Was looking for a used SUV. The building was old and run down and the inside was in poor repair and absolutely filthy. The salesman did try to find us a vehicle that would work. I have to wonder if their service is as poor and shoddy as the building. We did not buy a vehicle there.
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I purchased a 2015 Jeep Sierra from Schrier Automotive. Both Chuck Hill and Greg Friesen went over and beyond to make my buying experience a fast and pleasant one. They were very professional and very accommodating to my needs. They made me feel comfortable, completely satisfied, answered all my questions and definitely will make me spread the word to my friends about my experience with Schrier Automotive and I will definitely come back to Schrier when making another purchase. I purchased a used Jeep, but you would never know that it wasn't brand new. It's in mint condition. I'm very excited to drive my Jeep.
I purchased my 2014 Chevy Malibu from Auto Time and had the best experience. Tim helped me find the right car that fit me and my budget. He never made me feel pressured and was so patient with me while I test drove several different cars. He worked hard to get me best financing. I am so pleased with my new car! The Abendroth's are very honest, down to earth people who make you feel comfortable and like family. Auto Time is definitely the ideal place for anyone who is in the market for a gently used vehicle at an affordable price. Head to Auto Time for your next vehicle! You will be so glad you did!
I just purchased a Subaru Crosstrek from Lexus of Omaha. I live in Lincoln and Jennifer drove the car to my home to look at and test drive. They gave me a great deal and took the car to the Lexus in Lincoln dealer for detailing that same afternoon for me to pick up later. Tommy came to my house the next day for me to complete the paperwork as well as coming back this weekend to deliver my second key fob AND the CD's I had left in the player of my previous car. This experience was amazing!
We had an excellent salesman who we intend to one day go fishing with :D. Overall experience was great, got the trade in and car we wanted. Really wanted the second deal on our other car but timing was not in our favor. Thanks Rodney for your services!
I was in the market for a good, used, fun car. Narrowed my list to MINI Countryman and Subaru Crosstrek. Found the MINI of my dreams at Infinity. Jake was incredibly helpful answering all of my questions about the car. After test driving, I told him I still wanted to try out the Subaru Crosstrek before making a decision. Well guess what. Within 15 minutes he had one on the lot for me to drive. WOW. Decided the MINI Countryman was the one and they threw in four new tires to seal the deal. What incredible customer service. In need of a car, go to this place first!
I was on a tight schedule and my salesperson, Michael Williams, really made it happen for me. He was very knowledgeable of the various products. Once I told him what I was looking for, he recommended the perfect vehicle and lead me thru the process in record time! Very happy with my 2018 Compass and the service - from Michael to finance.
Today I walked in and was greeted by Mike at the front desk. He was really helpful, and walked me through the approval process which i have no experience with. He was really friendly and answered all of my questions. I left with a new car about an hour later. Im kind of in shock at how well this went. It was quick, easy and he was really friendly. Thank you Mike!!
I live in Indianapolis and found a 1979 Camaro online at this location. The salesman John Graham did an incredible job giving me the additional information I requested. Never pressuring and communicating well via e-mail, text and phone calls at my request. When I decided to purchase, Randy in financing finished the deal with ease with an even cheaper price than I agreed on. WOW! They picked me up at the airport curb and after a 26 mile ride to the dealership I was soon on the road with my new ride. I can honestly say this has been the best experience I've ever had from a car dealership. Stress free! Thank you Gentlemen for everything you've done for me.
by Karen Wanek-Voien ( Sales Rep - Nate Shady) from Blair, NE
March 21, 2018
I have been a fan of Woodhouse for years and now I've become an even bigger one. I recently bought a Jeep at the Woodhouse dealership in Blair, NE. Nate Shady was my Sales Representative. Nate was great to work with; he made the process of buying a car a positive one. He was friendly, listened intently, professional, knowledgeable, and worked quickly to deliver the utmost customer service under a tight timeline. Thanks for a great experience!
My son and I went shopping at Woodhouse in Blair, in December, looking for a new vehicle. We were greeted by John Graham, who made us feel comfortable and guided us through the available vehicles they had. I would say this was my best car shopping experience ever! John was very patient and knowledgeable and he listened very closely to what we were looking for and answered all of our questions. We ended up purchasing a 2018 Jeep Cherokee and couldn't be any happier! John delivered an incredible service and made this a very pleasant experience! You can be sure that if I have any friends looking to buy a new vehicle in the future, I'll be sending them to Woodhouse and telling them to ask for John! Thanks again! You are a true asset to Woodhouse!
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