Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
We were referred by a friend who has purchased 3 cars from Tyler. He was so helpful in every possible way! The atmosphere is so warm and inviting here, and really such a family oriented environment. We couldn't have been treated any better! We feel like we're part of a family here. We will be highly recommending Tyler and this dealership every chance we get! We also look forward to doing business with them in the future. Thank you Tyler and Thank You Wissler's!!!
I couldn't have asked for a better experience at Wissler! I recently purchased a 2015 Ford Escape with the help of Ashley and Yuri. This was my first experience buying a car and I could not have asked for it to go any better. They were so patient with me in my decision making process and I didn't feel like I was being rushed or pushed into a decision just for them to make a sale. They genuinely care about their customers and making sure they get what they are looking for. The vehicle was also in great condition. It was cleaned up very well from the previous owner. They also made sure I didn't leave the lot with any issues with the vehicle. I had one small concern, but they got it back in the shop and made it good as new in no time. Will certainly be recommending others to Wissler and I hope to get to purchase from them again in the future!
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
Everyone was welcoming when we arrived. Matt went out of his way to find us the car we wanted and the finance manager worked to get us the best deal possible. We will definitely buy from Faulkner Nissan in the future.
They were extremely knowledgeable and helpful through the entire process. Zero pressure only helpful info. It was a great experience!!! I would recommend this dealer to anyone looking for a new or used car.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
I recently purchased a used Jeep Grand Cherokee from Ladd-Hanford. I worked exclusively with Scott Keath who did an excellent job. No pressure sales technique, professional, and willing to go the extra mile. If a deal is feasible he will work to make it happen. I inspected the vehicle and realized that some LED bulbs were burnt out on the daytime running lights. You cannot just cut the headlamp assembly open and remove the defective bulbs and re-solder new bulbs; an entire new headlamp assembly must be installed. The HID headlamp assembly costs around $1,000 for the part if you were to fix it yourself. Scott offered to replace the entire assembly at no cost to me. That is professional service. I will be back for future vehicle purchases.
Hans and Jeremy were amazing to work with and very flexible. They let me take the truck to get looked over by my mechanic, clearly secure in the truck they were putting on the lot. I would recommend them highly. Looking for a great truck look here first.
After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
Saludos. I just want to thank Herman for his excellent customer service and support during the process of purchasing my first Audi. Based on this experience and excellent customer service I hope to continue our future business venture. Muchas gracias Hernan.. mi A6 esta vacanisimo...
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
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