did all my work over the phone and when I drove from eastern ny to Canandaigua 230 miles I was greeted professionally and everything was as good or better than was promised over the phone which was a big concern of mine because of past dealer nightmares. I've bought vehicles as far west as Arizona, Oklahoma, South as far as Florida and north Carolina NEVER had a better experience. I'll definitely buy there again. Chris my salesman and Steve in finance were truly a joy to work with they both worked diligentl to meet my needs. GREAT EXPERIENCE !!!!
We stopped in to inquire about leasing. We were greeted by Howard Hill & welcomed to the dealership. Howard listened to what we were thinking of looking at and offered information on the leasing program. He then suggested we look at a Grand Cherokee he had in the lot. He brought it around & showed us how everything worked. We took a test drive & he further explained the many features it had. Returning back to the office we decided it was what we wanted. Howard then began the process of the paperwork & setting us up with Steven Mansfield in finance dept. The day started meeting Howard around 9:00am and by about 12:30pm we were happily driving our Grand Cherokee home!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Really nice car compared to comparable foreign SUV
by mzatezalo73 from San Diego
December 9, 2018
Grand Cherokee’s are classic SUVs with comfort and luxury. The options these cars have are endless. Expect to be comfortable driving this car. They look great too.
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
Absolutely no hassle. I called the day before. I dropped my truck off the next morning. I picked it up after work. They did the things I wanted them to do. Checked for any recalls. Fixed the recalls automatically. It was like clock work.
Samantha was fantastic throughout the whole process. The environment was one of the best I’ve come across in my car buying process, everyone in the office made you feel welcome and they were very friendly. Even after my purchase the communication was fantastic and I still felt like a priority!
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the dealership to anyone
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
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