I've never thought that buying a car can be an awesome experience. Most dealership now changed the way they do business compared a decade ago. Although there are some dealership who still practice the old style of pressuring there customers to buy a car from them. You have to meet all of them, they refer them to you as their manager, offer you another car or anything that will keep you in their lot. With most people who now search the internet before going out to buy a car, this old trick no longer works. My experienced with LAHTI's Jeep is excellent. Transaction is very smooth and prompt from start to finish. Brian Long is very friendly, courteous, and knowledgeable and he will go the extra mile to please his customers. We bought a 2013 Honda Civic Si the cheapest price we found on the internet. The car was cleaned and polished when we came and ready for the test drive. When we came home after 43 miles drive, we noticed that one of the fog light is hanging out. We contact Brian and he answer right away and promise us to bring the car back for them to fix. Overall the experience is phenomenal. I will highly recommend Lahti's Jeep in Leominster.
Let me start by saying, I was not your typical car buyer. After doing my homework, I was looking for a particular trim, color and options. So, of course my car was not on the lot. But Jason and his team tirelessly looked around for my "perfect" Cherokee. From the beginning of my journey into buying a new vehicle, Jason was always accessible and informative. He let me know what he was seeing and was straightforward with me on availability and cost. Communication was excellent. Ron, dug deep into the available vehicles and called place after place to find what I was looking for. It was a pleasure working with this group. To me, a new car is huge investment and can be intimidating. Jason made the whole experience non-stressful and very easy. Consider me a happy customer! It really is nice to see a family-oriented dealership focused on customer service in the days of selling for commission. Thank you!
Lahti Jeep is truly a "customer first" car dealer. Sales Specialist Mr. Fred Perla went out of his way to find me the car that I wanted at a fair price, contacting multiple dealerships in and out of state to do so. It didn't take me long to conclude that I had come to the right dealer, as well as Sales Specialist, to have my first ever interaction with cars made by Jeep. John Costello
I have been through my share of new car purchases and have to say that this was the best. Dianne was not only helpful and knowledgeable, but also very personable. She was upfront about the costs and willing to work with me to find an agreeable price. The whole purchase was quick, painless, at least for me, and seemed slick and efficient. All with a lovely atmosphere. I would heartily recommend Lahti's in general and Dianne in particular for a pleasant, stress-free car shopping experience. I will definitely be purchasing my next Jeep here.
Exceptionally competent smart people . Proven ability to service prior car sl600 Mercedes , after repetitive failures at Mercedes dealer . Wanted 4wd convert , this Murano is like a new car . And it was 2 k less than another I had been watching
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
I???m a women in my 30???s, buying my third vehicle and I still need my big brother to go with me. That goes to show you I always had a rough time and hate shopping for a car. Anyways I???m interested in the Jeep Cherokee and the Toyota Rav 4, I have gone to a couple of dealership until I finally got myself to Dans. I was comparing the two vehicles and no one seem to know what I wanted in a vehicle. Until I met Vidon at Dans Jeep. He didn???t put down the rav4 but he was more interested, and teyi understand my needs. I was really surprise and felt comfortable with him. There was no pressure and he made sure I was making the right decision that fits my needs and wants. I highly recommend anyone looking to buy, to go to Vidon Pich.
Excellent experience I have very bad credit and was in need of a car Rachel the online sales rep was very helpful and arnesto the finance manager worked incredibly hard to get me into a nice car with low mileage never had such a great experience at a dealership ever will definitely be going back next time I need a car
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Great staff! Highly recommend Lawless for service. Everyone was very friendly and helpful. The waiting area was very nice, clean and they had snacks and drinks.
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