Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Met by a friendly and knowledgeable customer service representative. They completed the work in less time than quoted. Highly recommended service department! Extremely happy with this dealership.⭐️ ⭐️⭐️⭐️⭐️
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Kelly Jeep in Methuen has that largest inventory in the area & the purchasing process could have been easier or smoother. We were treated fairly & without any pressure to buy. Our Sales rep, Phil Prieur was extremely knowledgable & able to patiently walk us through the various Jeep models & options, making our ability to make an informed choice very easy. I would highly recommend working with Kelly Jeep in Methuen & especially with Phil Prieur.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Phil has a great wealth of knowledge of Jeeps and was a big help to me in understanding all the different models and options. He was always professional and courteous throughout the process. I needed some time to learn about all the the Jeep options and Phil was patient and gave me the time I needed. You earned the title of ???Your Family Car Salesman???. Thank you Phil!
Best vehicle I have ever owned
by Jamied from Hawley,Minnesota
December 18, 2018
This vehicle has gone above and beyond my expectations. The vehicle has so many upgrades that makes me feel like I am driving a luxury car. Definitely recommend a Jeep Grand Cherokee limited.
phil Is an amazing sales consultant great person, love the way he treats people. Definitely will be back and recommend the dealership and specially phill thank you very much... loving my new challanger
Beast of a car
by Alinaredsox1 from Norwalk ct
December 17, 2018
Great car. Sturdy and luxurious . I love it. So nice very easy to drive I would never go back to driving a sedan. Soundsystem is wonderful
Josue is amazing at his job. He is very easy to work with; and made this process very smooth for us. I have bought many cars, and he is by far the best person to deal with at any dealership. Other staff is very friendly as well. GM and Sales manager are also GREAT to work with. I will be referring all my clients, and anyone I know who would like a jeep to see Josue at Kelly Methuen! Great service! Best deal! HIGHLY recommended dealership! Thank you Kelly Methuen
The perfect family SUV
by lilcuban10 from NORTH FORT MYERS
December 16, 2018
My wife and I absolutely love this car. There's nothing we don't like about it. From a family point of view , this is simply the best family suv
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
I had owned a Subaru Outback for 10 years and fully intended to replace it with another, but after driving the Jeep Compass and experiencing the great service at Sudbay and meeting, Dale Connors,I changed my mind.! No high pressure,just friendly advice and a smooth transition. The Jeep was brought to Salem to my mechanic (Mully's) for inspection, the registration and transfer were all taken care of. All I had to do was pick up my car and enjoy. Our first long trip was to Waterville ME and the car performed very well on the highway. I am more than pleased with the car, the dealership and especially the friendly caring service from Dale. I highly recommend this dealership and salespersonto anyone.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Most reliable car I’ve owned !
by PZ from Sioux Falls
December 12, 2018
This car is great it’s for a lot of room in the inside And is great for the winter ! The technology on the inside is amazing , not something I was used to before !
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Really nice car compared to comparable foreign SUV
by mzatezalo73 from San Diego
December 9, 2018
Grand Cherokee’s are classic SUVs with comfort and luxury. The options these cars have are endless. Expect to be comfortable driving this car. They look great too.
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Nick found the Jeep I wanted at another dealer and had it delivered. We negotiated a deal and it was all made easy by Nick.
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