I just drove home in my new 2014 ram 1500. I'm very happy with everything! Rob worked his magic. And got me into the exact truck I was looking for. I'm deff going back when the time comes for another truck!
We don't consider any other dealerships when it's time for a new vehicle. We have been dealing with Basil for over 10 years now & always get excellent service from their staff. They are reliable & attentive to our needs.
I bought my first JEEP product just a couple of weeks ago. My sales person Mark Novelli made the process very easy with little stress. My gas tank was filled for me too! Drove it during a snow storm with no problems. I definitely recommend Mark and Ceconnis
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
Everyone was super nice. I want to give special thanks to Joe Bumbalo, Kevin Zephaniah, Mike Watts and General Manager Steve. They went out of their way to help my mom and I get the financing paperwork signed making special arrangements for my mom who was recouperating from a serious car wreck a few weeks earlier and then helping me to get a ride to pick up the new vehicle. It’s a beautiful vehicle. I’m super happy with the buying experience. Thanks and God Bless to all!
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
It can be tough shopping for a car by yourself when you're a woman. There are some car salespeople who assume that you don't know anything about cars and so try to take advantage of your presumed ignorance. Not so with the fine folks at Transitowne Mitsubishi. There wasn't one moment during my experience—and we all know it takes a long time to buy a car—when I felt like I was being condescended to or not listened to. My salesperson, Juan Nieves, was knowledgeable and friendly and was not at all pushy. I called interested in a test drive, and he was able to get me in within the hour. The dealership's general manager, Jim Stewart, was also very helpful and friendly. Even though the finance manager was off that day, Jim was able to get me over to Andrew Macdonald over at Transitowne Hyundai next door to get my contract squared away. Andrew was also super friendly and helpful without being pushy about the "extras." My whole shopping experience took about 5 hours from walking in the door of Transitowne Mitsubishi to driving away in my new (to me) Mazda CX-3, which is actually less time than I've spent buying previous cars. I highly recommend the team at Transitowne Mitsubishi.
I purchased a Jeep from Glenn Colton
. He was professional and extremely accommodating. Glenn went above and beyond to create a comfortable atmosphere. He was very honest and upfront with all information. I have 4 ct. cars in our household and I will defiantly see Glenn for my future needs !!!
I looked at the dealer website and saw a Yelp review recommending Larry. I sent an email to Larry with what features I wanted and a price point. We came to a deal that day. I was able to text pictures of my license, registration and insurance info. The next day I made the drive to the dealer, signed the paperwork and left in my new Pacifica. Everyone I came in contact with at the dealership was friendly and helpful. I highly recommend West Herr Chrysler!
The staff were all attentive and professional and helpful. They made the requested repairs promptly. They made the purchase process as easy as possible for me.
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