My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
David B. and Michael made me feel right at home the second I walked into Lee. I was in a time crunch and needed to be back to work for a certain time. I told them what I was looking for and they made it happen. My Nissan was even delivered to me so I could get back to work when I needed to. Fantastic people, fantastic service. I will recommend all to visit Lee Dodge for a quality experience.
4 Wnter tires on; alignment all done in short period of time
by SWKEMP1 from DealerRater.com
December 1, 2018
I ARRIVED FOR MY 9:30AM APPOINTMENT TO HAVE FOUR TRUE WINTER TIRES INSTALLED AND ALIGNMENT DONE FOR MY 2016 cx5. THE WORK WAS COMPLETED IN A SHORT PERIOD, WITHOUT A MARK ON THE PAINT. NEW TIRES GIVE THE RIDE A SOFTER AND MORE STEADY EXPERIENCE. AFTER A NEAR MISS WITH A TRUCK LAST WINTER IT SEEMED TO BE PRUDENT TO ADD THE EXTRA TRACTION THIS WINTER.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
Cannot say enough about Lee Dealership! Felt like a celebrity the second I walked in the door, and from there it just got better! Great atmosphere, Great Inventory, Great People! My Salesman was Dan Mahoney and He was incredible and made my purchase so easy and awesome! And WOW does Dan know his Rams! Thanks Dan!!!!
We did not end up purchasing our car here, mostly because of a scheduling/inventory mismatch and we were on a tight timeline. But, we did look here, and I have to say that they have, hands-down, the best and most responsive email team. I hate car shopping, and especially hate shopping for a used car -- it often feels like we are not as valued by dealerships. There's not a lot of negotiation room these days, with Internet pricing, and we came to find out that the pricing at BerlinCity is incredibly competitive. Both the sales associate and general manager went above and beyond in messages with us, and while the deal didn't come together this time, I can say without hesitation that we will start our search here next time.
Towed in on a Friday afternoon---staring at leaving the car for the weekend and needing a rental as I was still an hour from my destination--service manager took over and my car was repaired in two hours at a fair price---highly recomend this dealership.
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