Used 2016 Jeep Grand Cherokee for Sale in Richardson, TX

So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn???t what we wanted but that was okay it was new to us. And that???s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn???t approved and legit. It was a nightmare. It wasn???t until the following Saturday (Nov 11) when my husband and I called Huffines Jeep in Plano, Tx at 8:30pm. We were connected to Adam. He listened and was very understanding. He asked how fast could we drive to them they would be there and open no matter how long it took. At 9:03pm my husband and I walked in. Adam, The Sales Director and a Finance Gentleman were waiting for us. Within in 30 minutes we had renewed hope. Saw the car we would end up buying. That Monday Adam called said that by weeks end he was going to make us extremely happy. And honestly he kept his word. We literally by Thursday at 9am walked in got our new car which was washed, full of gas, and inspected. The Huffines Team lead by Adam is extraordinarily amazing and we are so thankful for them. The week before last Adam (Wednesday before Thanksgiving) called to make sure the car was still fitting our needs. On Monday (Dec 9th) we received a phone call letting us know our plates were in and we could pick them up. I pulled in today (Dec 12), sent a Text to Adam letting him know I was there and he responded quickly and seemed genuinely excited to hear from me. We are going to be buying a second car in the next few months and we are already planning to be working with Adam. Again, like the title said it Started out as the worse Car buying Experience and ended up the best! Great Job Huffines and Thank you for dealing with a high maintence very demanding customer like myself!

We love this car. Rides well, minimal maintenance. It looks great inside and out and is very comfortable. We bought our first one in 1993, our second one in 2000, and this one in 2016.

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

Love the truck and the soft suspension and wonderful ride. Has a bunch if interior features and a top notch technology package. I would recommend this vehicle to anyone.

Hola hoy fui por primera vez al dealer Dodge en 11550 Lyndon b Johnson fwy Liz Pérez ⭐⭐⭐⭐⭐muchas gracias por la gran amabilidad y dedicación a su trabajo desde que llegué el servicio exelente recomendado . ��

Great SUV meets my needs of daily driving and reliability. I would recommend the Jeep Grand Cherokee to my friends and family. Keep up the good work Chrysler!!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Very economical and very sporty. Service was great, friendly and knowledgable staff. Was treated very special the whole I was there and never left unattended

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I love it. Only thing I would change is adding a special spot to drop the key/fob in. The cup holders are already used. No other complaints. It rides very smooth for a Jeep.

No where else at Land Rover Frisco is the epitome of excellence so prominently portrayed than in the professional and courteous demeanor of Cade Mannetti. Cade has an incredible wealth of knowledge of the brand, but more importantly he has a genuine passion for what he does and who he represents. He speaks proudly about the Land Rover mark, and he speaks proudly about Land Rover Frisco. That speaks volumes about the remarkable attributes of this fine individual and the buying experience was by far the most efficient and expedient process I have ever experienced. Cade is cognizant of your time, and cuts to the chase because he knows the value of his clients time restraint. I manage 300 employees and I can certainly appreciate the fact that good people are hard to find, and excellent people are hard to keep. I'm sure Land Rover Frisco has a true understanding of the outstanding characteristics that Cade possesses. I urge all those contemplating the purchase/lease of a magnificent Land Rover at Land Rover Frisco to reach out to Cade Mannetti. After you have done so, you can not be more pleased.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.

I'm not accustomed to purchasing pre-owned vehicles, but I love my (new) 2014 Ford Explorer Sport - just love it. But inside of 5 weeks since I purchased my Explorer, the service I received both times just blew me away. They obviously have a focus on providing outstanding customer service. Darrell Casey went out of his way this morning. They have a customer for life in me.

We bought this 2016 Limited - 75th Anniv edition with 80,000 miles but all of them were highway driving and the price was reduced accordingly, making it possible to get a much nicer vehicle than the older Grand Cherokees we had been looking at. We sought out the 5.7L Hemi V8, as the V6 didn't really make us happy. We found that the V6 had adequate acceleration, but that was the best I could say. It had to work really hard to get up to speed quickly, and was very noisy under full throttle. The V8 gets there faster, has great passing power, and for a rating of 3 MPG difference, we immediately dismissed the V6 and only looked at V8 models. We're delighted we did that. This is a very comfortable road vehicle, and we especially like the stable, low vibration ride and road feel due to the Mercedes-designed chassis. The controls and large touch screen work nicely, and the physical knobs on the controls are a nice addition. USB ports are thoughtfully placed on the front console and the end of the center console. The paddle shifters on the steering wheel are extremely easy to use, and their logic of operation is excellent. I actually like their setup and operation better than the functions on my wife's 2009 BMW 3-series! Three things remind us this isn't really a sporty or driver's car, it's a utility vehicle: first, the seats are pretty flat and it's easy to slide around rather than feeling well located in the seat. 250-pound guys will like it, but I miss the seats in my BMW 3-series. Second, the gas pedal is a couple of inches closer to the driver than the other pedals, resulting in a slightly awkward "pulled back" angle for the driver's right leg. This becomes noticeable on longer drives, and there should be a "dead pedal" for the left foot so the driver can adjust the driving position to match. Third, the electrically boosted power steering conveys practically no road feel at all, and it's over-boosted and too easy to turn. Putting the Jeep into Sport Mode increases steering effort slightly, and that's what the normal steering feel should be like. I use Sport Mode in town because it provides faster throttle response and better engine braking, but on the road it would penalize gas mileage. I know that most drivers won't be bothered by these things, and the Jeep is so well made and solid that the overall comfort and driving experience is truly enjoyable. We've had no maintenance or repair issues yet, but all cars require periodic work, and we're not worried about it. The critical factors in a vehicle like this are the engine and drivetrain, and the Jeep's engine, transmission and drive axles are among the most robust in the world. We're looking forward to many years of Jeeping, as our last Grand Cherokee ran like a watch at 188,000 miles when we sold it.

I just bought a 2016 versa from Adrian today Clay Cooley and it shocked me that he got me into a car I didn't have any problems. I recommend anyone to come see Clay. Shop me first..shop me last and either way come see clay!!! Adrian wants my sales

Comfort - interior and on the road, along with reliability and room for family and gear. Features like nav, heated/cooled seats and all the elctronics make a nice trip anywhere. Hemi motor gives power and 4wd for bad roads....or playing off road under any conditions.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Bought new. 1st Diesel ever. 60K miles. 28 city/34 Hwy at 60 mph. Overland. 1 warranty item, a leaky drive shaft seal. Comfortable for tall guy. Pricey. Great vision. Safe. Would highly recommend. Can seat 4 comfortably. So delighted with the EcoDiesel we bought another in Ram Laramie. My wife drives this car 99% of the time. She loves it. I drive the Ram 100% of the time. Have bought 41 new vehicles in my life. 10 SUVs. This is the best one. A good blend of size and space, utility, fuel economy, safety, and ease of operations. White color, black leather, moon roof, hard loaded, fancy sound system.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

We like the grand jeep Cherokee. We have owned several of these cars, they are very reliable automobiles. The v6 is excellent on gas mileage. The car handles really well.

Had a great experience. Drove 140 miles to look at a used vehicle they had online. I crawl under the truck and noticed oil that looked freshly leaked. My sales man, Mario Vasquez, insisted that their mechanic, David Barrlent, inspect to locate the source. David eagerly made room in the shop to raise the vehicle, remove skid/protection plates, and allow me to visually inspect area in question. I still wasn't sure so David cleaned all oil from the area and then Mario allowed me to take a test drive for over 20 minutes, at highway speeds(70+) and through Arlington streets, then re-examine for any fresh oil residue. Long story short, it appeared to have been just an oil change that didn't catch all the oil from the replacement of the filter that allowed the oil I noticed. Could have been a deal breaker but I feel very confident of the results and came home with the truck that day.

I bought my Grand Cherokee used (2yrs old) and I am IN LOVE. Went from a small two door car to this Jeep and it is so easy to drive and comfortable. Would definitely recommend!

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Meets all of my needs including safety and comfort. I still have the wrangler heart but love the comfort and safety of my Jeep Grand Cherokee Summit. As I look at it before I get in to drive, the front gives me a huge smile just as the wrangler I owned 40 years ago!

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Tough, sporty looking vehicle. Versatile on and off-road, carrying passengers and hauling. Fun to drive and offers comfort. Has been a reliable vehicle and great in the snow.

My experience in buying my new Jeep Wrangler from Don Davis was First Class from start to finish. My experience started with General Manager Eric Timani. After deciding that I wanted to custom order my Jeep, Eric walked me through the entire process, laying out every option that was available to me, and providing me with an immense amount of information regarding the benefits of every possible add-on feature. After working through that process, I was 100% sure that I had ordered the exact Jeep I had been working toward for years. After the order was placed, Eric made sure to update me throughout each stage of the process. Once the car was delivered, Eric's assistance through the initial portion of the financing process was paramount. I felt comfortable that my budget was in good hands. My Jeep was ready for pick-up less than 30 minutes after my initial financing call with Eric. When I came to the dealership that night to pick up my Jeep, I was greeted by the very knowledgeable Damian Haye. Damian was waiting for me by my Jeep when I drove up, not knowing when I would arrive. Immediately Damian welcomed me into the Don Davis family as a new member. I received a full tour of my new Jeep. Every question I had was answered before I could even ask. On top of that, Damian provided me with knowledge about the Wrangler brand that I had never heard before, most notably the secret regarding the 7-slot grill. During my brief trip to Don Davis, obviously some paperwork needed to be signed. Business Manager Mike Nienhaus made the process swift and painless. I was crystal clear what I was signing before the pen hit the paper. I did not have to spend more than 15 minutes away from my new Jeep, which really speaks to the finance operation that Director Vince Razuri runs at Don Davis. Before becoming a client of Don Davis, I had previously bought a Wrangler at a competing dealership that left a bad taste in my mouth regarding the car buying process. The Don Davis team of professionals completely changed my perception of this process and I will never buy a Wrangler from any other dealership. In the Don Davis family for life. Thanks Again Team! -Joe Wall New Don Davis 2018 Jeep Wrangler JL Rubicon Owner

The car is awesome. Inside and out very happy with the quality. I am 6’5’ tall and I can’t believe the space that is inside.

This was my first car buying experience, so naturally, I had lots of questions. They were so helpful and patient with me. Never, at any time, did I feel pressured to make a decision. They wanted to make sure I loved what I bought, and I do!! They took time to show me everything I needed to know and explained in full detail so I was able to understand fully. 10/10 recommend you go there whether you be a first time buyer or it???s your 12th vehicle. Thanks again guys! Loving my new ride!!

The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!

Generally when looking at a used car, my first thought is 'why did someone trade it in?' Novak dispelled this concern because they stock lease trade-ins, so someone has already paid the depreciation, you might have a cosmetic bump or ding here or there (it adds character) but the vehicle has been checked out and you get a better deal. The miles stay low, so the in-stock quality doesn't range too far, and the dealers are open and honest about their process on wanting your business. They worked with my customized circumstances, made sure my family was comfortable with the purchase, and worked to meet us on the purchase price, rate, and payments. Julio was knowledgeable, courteous and understood my concerns and needs. Plus he was fun to ride around and test drive a bunch of cars with. If, at the end of the day, if you haven't had fun buying your car, you were probably shopping with the wrong people. I plan to keep my car for the next 10 years, and I plan to shop with them again when I'm ready to buy.

I bought my 2016 Certfied pre owned Jeep Grand Cherokee Limited around 7 months ago with around 12k miles. Only issue I have had so far is the overhead interior roof liner has been vibrating when I go over bumps. I took it into Jeep and it’s covered under the warranty so it should be taken care of. I don’t drive it hard, I change my oil on time so I expect this GC to last. I’ve put 9k miles on it and it drives like the day I brought it home. Interior is spacious, comfortable, and quality. It has enough power, could use a tad more but its enough to get you to merge onto a highway without worry. Gas mileage is ok, I knew going in I wasn’t buying a gas saver but it’s not an absolute killer. Performance in snow is top notch.

Sean, Julio and Rene all took such good care of us! Our car had been totaled which was a very stressful experience. We were not excited about having to car shop and were already sick of the constant phone calls and texts from car salesmen. My parents had purchased a car from Novak two years ago and have been very impressed so they recommended we check them out. From the beginning, these guys were so helpful but not pushy and didn???t constantly call and text. They were patient with us while we worked with insurance for weeks and they made the process extremely fast when we were about to lose our rental. From the moment we met them to the second we drove off the lot, they were available for us anytime without being annoying and pushy. We love our new car and know, if we have any issues, they will be quick to address them. We are very happy customers and will be recommending them to friends and family!!

There's absolutely not one single thing I do not like about this vehicle . It's flawless Handles and drives like a dream.. they haven't missed a thing.. every little detail This vehicle is GOREGOUS

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

They are great cars. I drive ever 700 miles a week for work and the cards have been flawless. My only complaint is the gas mileage could be better. They have plenty of horsepower, tow very well, are excellent in the snow and are great all-around SUVs.

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

This is the first new car of many that I didn't have a list of problems when I took it back for the first service. Not one problem!