Amazing customer service! Is willing to work with you! Always has the best deal for me! My family and I have bought 5 jeeps from this dealership and I just bought one yesterday! I walked out with a brand new 2018 Jeep with warranties and amazing perks!
Great experience i will definitely be back again..
by Nate from Gurnee Illinois
October 3, 2018
Adrian Sanchez really helped me get exactly the vehicle i was looking for right down to the color. I was not haggled and wasn't there all day either. This is my second vehicle from this dealership and i will go back.
My Husband and I went in just to look and ended up leaving with our brand new 2018!! Our sales man Art was awesome and upfront about everything and as we were with him. I’d definitely go back again! And my family loves the car!! Thank you Art!
Teddy could not have been more friendly or helpful. He looked everywhere to find the wrangler I wanted. Then Antar stepped in to help. They got me the exact wrangler I wanted with a few extra bells and whistles. Negotiating price was straightforward and I was happy with the price. Shout out to my finance guys who could not have been nicer. It was a very positive experience (I had already been to 3 other Jeep dealers) and highly recommend Gurnee Jeep.
Very easy. Justin sold me a brand new Grand Cherokee. Process was very smooth and I was out within 2 hours. They gave me a fair trade in price on my Dodge Charger didn’t feel low balled at all. I will be coming back here for all my new vehicles!
This is one of the best dealerships in the area. Michael McConohay was an excellent salesman and Brian is a great GM. My purchase was one of the best I have had in a LONG time from a dealer. Low pressure, High satisfaction. Thank you- my daughter lovers her new car.
It was ok every one is very friendly. But my 1500 Rams trans is still not working right, Not Happy with the outcome of the trans service, the truck has 37 k mild on it and is still like new but runs like xxxx( trans) that is . FabioLugo
We've purchased a couple of cars through Dan and we'll seek him out again for our next purchase. Dan is straightforward and informative, never pushy and always willing to help. Dan has always worked with us (and Elmer; and the Service Department) to make sure we were happy and that we get whatever we needed to make things go easy. If you stop by the dealership, look for Dan and his wry smile... you get the best that Liberty Auto City has to offer.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Love the experience at this dealership! Tina takes her time in showing you the vehicle and explaining every detail you should know! I would defiantly recommend this dealership to everyone! Will be coming back to do more purchases in the future! Good job Napleton! Best customer service.
Positive buying experience at Napleton's Jeep in Arlington H
by Annamal1 from DealerRater.com
December 2, 2018
Thank you to Jared Hietikko and Jody Adams for a positive buying experience. You made buying a used car simple and easy. Jared was able to find a used vehicle that fit our needs and then made the negotiations stressfree. Thank you
I would say Jason Ebbole was very helpful. He answered all my questions, he and his team were very patient and was willing to go above and beyond to accommodate my needs. Jason works with you to help you get a good deal. I appreciated all of Jason's efforts.
Jorge m. was wonderful. I knew the minute i met him we would be able to seal the deal!he was not pushy but very calm and knowledgable
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