Used 2018 Jeep Grand Cherokee for sale in Bethesda, MD

5 star service. Competent Repair, beautiful and efficient German inspired facility. Got a brand new loaner and fast accurate diagnostic. Go to Mike, he will hook you up

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

I have been going to this dealership for many years now and Victor Sorto is a model of customer service excellence. The dealership has retained him on staff which also speaks highly of the organization and how it treats its employees. I highly recommend both, Victor and the dealership.

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

I tried going to dealerships and looking online but this is far and away the best and easiest way to purchase a vehicle. Not only would I recommend Carvana to anyone but I will use them again the next time I go car shopping

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Great customer service overall, really worked to make our deal work. The finance department also went above and beyond to make the deal work for our family.

I went from an 04 Ford Escape to a 2018 Grand Cherokee and it feels like a spaceship! It's unbelievably comfortable, quiet, and efficient. Most reliable vehicle I've ever owned and worth the money.

Great buying experience all around! Efficient and transparent. Highly recommend them. They were courteous and professional. I cannot say enough, but it was a very positive experience.

The staff was courteous and professional. My service was handled promptly and efficiently. I will be returning for more service and repairs in the future.

Great deal on a new Hellcat from Craig. Couldn't get anywhere close to that price from any dealer within 200 miles of me. So I went to Craig at Koons. Two months from order to delivery. Easy to work with and they honored their word and gave me the original contracted price even after Dodge raised their prices. I would buy from them again.

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

I would like to thank Omar our salesman, he was very patient with us friendly and made us feel like he’s been a friend for years and years. When the car came in he spent more than ample time going through it and showing us how to operate the car. It was a very pleasant experience

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I had my car serviced at BMW of Sterling. After a tricky diagnosis, the service team (Jeff S. and Mike) identified the problem and efficiently implemented a solution. The service department also provided a rental car that they covered since the dealership was out of loaners. Thanks to Jeff and the team for servicing my BMW just as the manufacturer warranty expired.

I am an out of state buyer. Communicating with Vance was extremely easy. He held the car for me for several days, arranged for picking me up at the airport and made the purchase quick and stress free. No surprises - except when my new car was presented with a red bow. Thanks Vance!

My salesman, Arif Asis was wonderful,patient, and understanding-even when I bought a car, returned it two days later for a complete refund, and ended up purchasing another car elsewhere. It was an emotional experience for me in that my 2000 Lexus (which I loved) died and I could not afford to buy the same brand. When I called Asis to tell him of my decision to return the car I had purchased from him, he was very understanding. When I actually returned the car for a full refund, the customer service personnel were excellent as well. If I could have found the exact car I wanted at Carmax, I would have bought it there. I bought my Lexus from Carmax in 2005.

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.

Sean replied immediately to my inquiry on cars.com and had the car waiting for a test drive a couple hours later. He was attentive and helpful, and addressed all of my concerns about the vehicle and the transaction. Sean was straightforward and genuine -- the best salesman I've ever encountered at a dealership. I would buy from him again.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

Called because my car was sluggish when starting. They got me in and out the same day. Kept me updated throughout day on status. Courteous, professional personnel.

Our family always buys cars from Auto Giant Nissan and Peter has always given us great customer service. We are pleased with our our purchasing price. 😀😀 Walked out with a smile