Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.
I just bought a 2015 Jeep Renegade Latitude from Papa's and LOVE it! The salesman wasn't pushy and that made we want to do my business with them. The sales process was quick and I was explained of all the steps throughout the process. I would HIGHLY recommend them for anyone looking to buy a new vehicle!!!!
Its still early but I'm very pleased at this time!
by Pop Rivet from Uncasville, CT
September 23, 2015
Our experience buying a vehicle from Papa's Dodge was the least stressful vehicle purchase we have ever made! The trade-in price offered was fair and the price quoted on the new vehicle was also fair. Our sales person (Zaneta Boryka) was pleasant, friendly and very knowledgeable. The business manager (Jeff Juaire) was also pleasant, friendly and very knowledgeable. To this point we have absolutely no complaints whatsoever! Peter & Marianne Pierfederici
After having a horrible experience at Crowley several years ago, I was hesitant to go back to another dealership. I started my search online for my next truck and was turned to Papa’s for their price and headed over to see the truck in person. I met with their sales man Garry Cwikla and within five minutes knew this was going to be a great transaction. No smoke in mirrors, straight talk and above all for me Garry showed RESPECT throughout the dealing. Unlike other Papa’s competitors Garry did not bombard me with sales figures, inventory maintenance fees and other spread sheets that were meaningless to me. The facility was clean and the product of my vehicle met my exact needs. Garry proved what Papa’s claims they offer. Will be going back again.
Visited store on 8/29 looking for a pre-owned vehicle. I usually stress every time I make this kind of purchase because you seem like you have to go back and forth over price and payment ect. Well I met with salesperson Zaneta and I explained my needs in search of car ,payment ,yrs and how much down I had. Well Zaneta went right to work and was soooo patient with me as I was deciding between 2 cars that I narrowed down to and we then met with the Sales Manager Jeromy and discussing with both about the car I wanted(which turned out to be an SUV) I received a great offer I couldn't refuse! Since it was the end of day, I had the service department go through SUV again since I was picking it up next day. One word to describe how my SUV looked next day ,,, PHENOMENAL ! Looked brand new ! The Finance Manager Jeff was able to get me a excellent loan rate and my payment was LOWER than I was asking ! It was the most relaxed car purchase I ever experienced thanks to Zaneta, Jeromy and Jeff ! They were sooo good to me! So good that I went back and bought another SUV that Friday!!
I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!
Tim in the service department was absolutely incredible with helping get my Dodge Ram fixed There were some issues with the warranty which he worked through. He made sure I was informed every step of the way and that my truck was a priority. I am so grateful for his help and for the work the mechanics did. You guys are amazing. THANKS TIM
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