If you're skeptical about dealerships, concerned about surprising issues, or don't know where to start.. Gemar is the salesperson you want! We just purchased our 3rd vehicle and Gemar helped us with all 3. We didn't have to sit in the dealership over an hour, the finance process was simple, and Gemar didn't rush us into a deal. He thoroughly explained our options, checked for understanding, and kept in touch after each purchase. Gemar is extremely knowledgeable, patient, and genuinely wants to help. If he can't help, he'll tell you upfront, but will find option for you or someone who can help.
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
Riaz Ali was the technician that worked on my car. He was very knowledgeable about my car and he showed me other services that my car needed without no pressure to buy. I loved that he was honest and even offered coupons towards the extra services need. He definitely stands above excellence. I only want him to work on my car! This dealership has a real jewel and his name is Riaz Ali!! Thank you for the experience and the excellent customer service. I will definitely be back!!!!!
Love my Jeep
by Travey from Shinnston, WV
January 4, 2019
I love my 2018 Jeep! Its loaded with all the bells ans whistles! I love the heated seats and steering wheel! It has tons of room! Fits our needs perfectly!
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Worst car we’ve ever owned
by Turnpike 5 from Mount Holly New Jersey
January 2, 2019
2018 Jeep Grand Cherokee with 5600 miles and after going through a puddle incurred 4600 $ in water damage because transmission sensor and 2 other sensors got wet not to mention interior rugs Jeep refuses to warranty work Chrysler doesn’t care about it’s customers worst car ever!!!!!!
Paul S. did an amazing job helping get the car I wanted. He made it easy and simple. I really cannot put it into words. Magdalena and Ernest were an also huge help in the process. I cannot thank you guys enough!
by Nicolet from Columbia, MO
December 28, 2018
This car has exceeded my expectations from how extremely smooth the ride is to the endless amount of features! Love my car and love driving it even more! Would recommend the Jeep Grand Cherokee Altitude to anyone!
This was by far the most amazing car buying experience. BMW of Gwinnett had a great selection of vehicles to choose from. The sales advisor, David, was very professional and friendly. I purchased a BMW X1. I was initially was seeking to purchase a certified used one, but they didn’t have the color I wanted. So David worked a deal for me, and I was able to purchase a brand new X1 for the same price as a the certified used I was originally shopping for. I would recommend this dealership to my friends and family.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Love it inside and out
by Edcel from Augusta, GA
December 30, 2018
This is a family car. I will probably be owning it for years. It has plenty of room especially if you need to travel far.
They were very understanding that I have a price point and did not pressure me to exceed it! They helped me find a truck that fit right in my budget
New Jeep Grand Cherokee Much Improved
by sheheg from Salem, WI
December 29, 2018
Years ago I thought I would never own a Jeep Grand Cherokee, I felt it lacked comfort. To my surprise, the 2018 Jeep Grand Cherokee is extremely comfortable. With the parking assist camera and automatic side mirrors safety is one of the best benefits. As a Realtor, I spend a lot of time in my vehicle. I often do not know what to expect when I arrive at a house, will I be able to get up the steep drive, will I have to go across rocky roads, or mud. Of course, being in Wisconsin I must deal with lots of snow and icy roads. Since I purchased my new 2018 Jeep Grand Cherokee I not only feel safe, but I enjoy being in my Truck. Many years ago I owned Lincoln Town Cars and thought they were the most luxurious. My 2018 Jeep Grand Cherokee has just taken their place. This vehicle is not only a great work horse, it is a luxury vehicle as well. The Jeep Grand Cherokee should be a mandatory tool for all Realtors. I'm Thankful to Sheila John at Miller Motors in Burlington for introducing me to this wonderful vehicle.
Chester was so friendly and knowledgeable and the staff was really welcoming and inviting. It was a nice clean quite environment I like how they act like a family. The buying process was simple and easy and the salesman are not pushy.
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
Don't buy a car here. ZERO follow up cust. service
by Richard D from Atlanta, Georgia
November 30, 2018
We got a pretty good deal on our new Ford Escape, HOWEVER, the finance guy was rude to me and my wife when we did not buy any of the extended warranties or protection services. He put down the wrong city and zip code on our paperwork and we did not receive any loan information until after our first payment was overdue. The dealership manager was not helpful at all in resolving the problem. I spent 2 hours trying to call the Ford Credit people to get the account information and to get the first payment in. NOBODY at the dealership seemed to care in the least bit that we had a very hard time because of their mistake.
Jeep Grand Cherokee
by Dave from Huntington, WV
December 31, 2018
Great infotainment system and lots of features. Comfortable ride. Looks good and drives great. All the “get around” of a Jeep with a surprising luxurious feel.
We replaced a 2014 Jeep GC Summit 3.6 with a diesel because we wanted more torque when towing. The car certainly delivers along with great mileage.
The only issue is with the way my wife drives the vehicle - lots of short trips. The particulate filter full warning turns on at least once a week. Dealer can’t find anything wrong and suggest driving at freeway speed to allow the filter to heat up and burn off waste. Great idea - except that’s not how she drives it. Should be zble to drive in any conditions without needing to periodically getting on freeway.
Car only had 4300 miles on it. Jeep needs to tell prospective buyers that it isn’t an around town kind of vehicle due to emissions issues.
I found the exact package and color of Pacifica at this dealer. I contacted Frandoo, Internet sales manager at Countryside on the phone. We negotiated the price on the phone and I verified the existence of the vehicle by picture and VIN # he sent me. After I got to the dealer, the process of the purchase of the new Pacifica was smooth and easy. Frandoo was very knowledgeable and he took time to explain functions and operations of the vehicle. He did his best to make certain that the transactions go through without hitch. He is also courteous. Even days after the sale, I had certain concerns, and he put efforts to address the issues instead of just referring to service department.
Financial department did excellent job in processing the purchase documents as well.
Overall, this was one of the best experiences of new car purchase that I had over past 4 decades. Even though Countryside in Jackson, GA is a small dealer, they are head and shoulder above the big fancy dealers in Atlanta. I highly recommend Countryside and Frandoo Jean for the next car purchase.
Brice B. Choi, M.D.
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
I've been coming here for years and they are yet to disappoint, my service agent Meagan make very sure that my visit here is top notch, and I feel valued and a repeating customer, thank you !!!!
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