Probably the best car buying experience ever! Started with CarGuru app searching for vehicles. When I reached out for more information, Matthew responded very quickly. Not only buy email and text but with a personal video message. Alexis was able to show us the vehicle we purchased and continued us through the buying process. On final day, Matthew closed us out. I say all of this because the continuity of service and professionalism never changed. The finance team was even able to beat my banks loan rate! It will be hard to look elsewhere for all future purchases. Thank you Neil Huffman Team and to all the wonderful staff!
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
I met Jake 2 months ago and I couldn't get approved. He gave me some pointers to follow and told me he would follow up in a couple months. He did so brought me in and sold me a car that I love.
by ShanePenn from Perkasie, PA
January 10, 2019
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
bought my 2017 power wagon a year ago and the staff there are very friendly and make you feel welcome any time you walk in the door my sales person was Huda she is very sweet warm caring person.
Worst car we’ve ever owned
by Turnpike 5 from Mount Holly New Jersey
January 2, 2019
2018 Jeep Grand Cherokee with 5600 miles and after going through a puddle incurred 4600 $ in water damage because transmission sensor and 2 other sensors got wet not to mention interior rugs Jeep refuses to warranty work Chrysler doesn’t care about it’s customers worst car ever!!!!!!
Cary has been very good at keep us in the loop with the car we are interested in along with other similar inventory.
New Jeep Grand Cherokee Much Improved
by sheheg from Salem, WI
December 29, 2018
Years ago I thought I would never own a Jeep Grand Cherokee, I felt it lacked comfort. To my surprise, the 2018 Jeep Grand Cherokee is extremely comfortable. With the parking assist camera and automatic side mirrors safety is one of the best benefits. As a Realtor, I spend a lot of time in my vehicle. I often do not know what to expect when I arrive at a house, will I be able to get up the steep drive, will I have to go across rocky roads, or mud. Of course, being in Wisconsin I must deal with lots of snow and icy roads. Since I purchased my new 2018 Jeep Grand Cherokee I not only feel safe, but I enjoy being in my Truck. Many years ago I owned Lincoln Town Cars and thought they were the most luxurious. My 2018 Jeep Grand Cherokee has just taken their place. This vehicle is not only a great work horse, it is a luxury vehicle as well. The Jeep Grand Cherokee should be a mandatory tool for all Realtors. I'm Thankful to Sheila John at Miller Motors in Burlington for introducing me to this wonderful vehicle.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
Diesel is great - BUT
by Fstone46 from Washington, Utah
December 29, 2018
We replaced a 2014 Jeep GC Summit 3.6 with a diesel because we wanted more torque when towing. The car certainly delivers along with great mileage.
The only issue is with the way my wife drives the vehicle - lots of short trips. The particulate filter full warning turns on at least once a week. Dealer can’t find anything wrong and suggest driving at freeway speed to allow the filter to heat up and burn off waste. Great idea - except that’s not how she drives it. Should be zble to drive in any conditions without needing to periodically getting on freeway.
Car only had 4300 miles on it. Jeep needs to tell prospective buyers that it isn’t an around town kind of vehicle due to emissions issues.
Very courteous and helpful. Shawn got all the information I needed before I even walked in the dealership. Just had to test drive & sign my papers. Thanks
by Nicolet from Columbia, MO
December 28, 2018
This car has exceeded my expectations from how extremely smooth the ride is to the endless amount of features! Love my car and love driving it even more! Would recommend the Jeep Grand Cherokee Altitude to anyone!
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