Much Gratitude to team @ San Juan Capistrano Jeep.
by Taylor Davis in his new Jeep C from Newport Beach
September 8, 2018
The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
I was amazed by this service dept. They were quick to do an oil change and a recall on my Dodge Ram 1500. 60 minutes is pretty fast service. I was expecting a 2-4 hr visit.
Redlands Chrysler Dodge Jeep Ram has earned my loyalty. I'll be there again when the next oil change and tire rotation is due.
Thanks guys...you delivered and earned a 5 star review.
They also washed my truck for me. thanks again service dept.
My service this time around was good. They helped me with my service that I had to have done by talking with their supv. To help work with the repairs done by just helping pay for some parts for my airbag replacement.
My 2015 Chry. had a dead batt. which caused the computer to scramble and lock up the frt. tires And could not shift the gears. Piss poor design of car. Makes it hard to change the Batt.Small dry cell batt. would take care of that problem.
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Had a check engine light on and also had a recall. Had an appointment at 7am and had me out around 11am. Service Tech was polite and professional. This was my first visit to Ontario Dodge. I will be back since I will not go to Victorville Motors ever again. I was there customer since 99 but when they changed owners and replace the older timers the service went down the hill.
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